sales and marketing

• Handling customers at the shop and ensure smooth sales operations

Ø  Handling phones enquiries/orders and ensure deliveries are done

Ø  Investigates new items and upselling to customers

Ø  Manage  inventory to ensure stocks are up to date

Ø  Growing company customer base

Ø  Follow up with invoicing, dispatch, and delivery after customer orders have been processed and payment from the client based on the terms of the sale

Ø  Handling any customer queries and debt collection.

Ø  Receive sales calls and support calls

Ø  Handle varius shop errands

Ø  Ensure online presence and market to all online platforms

Ø  Maintain customers database and make follow up calls

Ø  Managing customer relationships, working with customers to identify their needs and guide them accordingly

Ø  Ensure that all business activity is conducted in line with company values, policies, and ethics codes of conduct

Ø  Come up with new ideas/markets to make the company achieve greater limits

Ø  Any other duties that may be assigned by the manager