Sales Engineer for Cummins Generators ( Mombasa )

The successful candidate will be responsible for driving sales by understanding customer requirements, presenting appropriate technical solutions, and providing pre- and post-sales support. S/He will bridge the gap between our technical team and the client, ensuring seamless delivery of solutions tailored to the client's needs.

1. Sales Development:

- Identify and target potential customers, including contractors, businesses, and government agencies that require generator solutions.

- Develop and maintain relationships with existing and prospective clients to grow sales in the Cummins generator product line.

2. Technical Support:

- Provide technical expertise and support to customers, including product application, selection, and specifications.

- Conduct product demonstrations and technical presentations to educate customers on generator features and benefits.

3. Proposal and Quotation Management:

- Prepare detailed and accurate quotes for customers, ensuring alignment with their requirements and project specifications.

- Analyze customer needs and recommend appropriate Cummins generator solutions.

4. Market Research and Analysis:

- Monitor industry trends, competitor activities, and market conditions to develop effective sales strategies.

- Gather and analyze customer feedback to inform product development and marketing approaches.

5. Collaboration with Internal Teams:

- Work closely with engineering, production, and supply chain teams to ensure products are delivered according to customer specifications and timelines.

- Collaborate with marketing teams to create promotional materials and campaigns that highlight Cummins generators.

6. Customer Service and Retention:

- Address customer inquiries and concerns promptly and effectively to ensure high levels of satisfaction and repeat business.

- Follow up with customers post-sale to ensure proper installation, operation, and maintenance of generators.

7. Training and Development:

- Stay current on product knowledge, industry standards, and technological advancements related to power generation solutions.

- Train customers and internal staff on generator systems and operations.

8. Sales Reporting and Forecasting:

- Develop and maintain healthy pipeline with a view of meeting monthly targets.

- Attend weekly sales review and update on sales status in relation to agreed monthly targets.

9. Compliance and Safety:

- Ensure that all sales practices comply with company policies, safety standards, and regulatory requirements.

- Promote safety culture by educating customers on safe operation and maintenance of generators.

10. Networking and Participation in Events:

- Attend industry trade shows, conferences, and workshops to network and expand business opportunities

Qualifications and Experience:

• Bachelor's degree in Engineering (Electrical, Mechanical, Mechatronics, or related field).
• Minimum of 3–5 years of experience in technical sales, business development, or a similar role.
• Proven track record of meeting or exceeding sales targets, preferably in the industrial or engineering sectors
• Experience in client-facing roles with strong presentation and negotiation skills.

Key Skills and Competencies:

• Strong technical competence with the ability to grasp complex product features and applications.
• Excellent interpersonal and communication skills (both written and verbal).
• Self-driven, goal-oriented, and customer-focused.
• Ability to manage multiple accounts and prioritize work in a fast-paced environment.
• Strong problem-solving skills and a consultative sales approach.
• Proficient in MS Office Suite, CRM software, and sales reporting tools.
• Valid driver’s license and willingness to travel as needed.
• Knowledge of CAD software or technical drawing interpretation.
• Professional sales training or certification.