Sales Executive

• Recruit prospective students and achieve assigned enrollment targets.
• Promote the institution's academic programmes through direct marketing, telesales, social media, school visits, exhibitions, and community outreach activities.
• Respond promptly to inquiries from prospective students, parents, and other stakeholders through telephone, email, WhatsApp, social media, and walk-in visits.
• Guide applicants through the admission process, ensuring all application requirements are completed accurately and on time.
• Maintain regular follow-up with prospective students to maximize conversion from inquiry to enrollment.
• Receive and attend to visitors professionally while maintaining an organized, welcoming, and efficient front office environment.
• Maintain accurate records of inquiries, applications, admissions, and recruitment activities using the institution's systems.
• Build and maintain positive relationships with schools, communities, referral partners, and other stakeholders to enhance student recruitment.
• Prepare daily, weekly, and monthly reports on recruitment activities, admissions, lead conversions, and enrollment performance.
• Represent the institution professionally and contribute to continuous improvement initiatives that enhance student recruitment and customer experience.
• Perform any other duties assigned by management in support of the institution's strategic objectives.

Qualifications

• Diploma or Bachelor's Degree in Marketing, Business Administration, Public Relations, Customer Service, Education, or a related field.
• Previous experience in sales, marketing, admissions, customer service, or student recruitment is an added advantage.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong sales, negotiation, and customer service skills.
• Ability to work independently and achieve performance targets.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office applications and digital communication platforms.
• Professional appearance, integrity, and a positive attitude.
• Ability to multitask and work effectively in a fast-paced environment.

Key Performance Indicators (KPIs)

• Achievement of student enrollment targets.
• Lead generation and conversion rates.
• Timely follow-up of prospective students.
• Quality of customer service and front office management.
• Accuracy and timeliness of admissions documentation and reports.
• Contribution to marketing initiatives and institutional growth.