Sales Executive

Key Responsibilities:

Sales & Business Development

• Identify and pursue new sales opportunities in air and sea freight forwarding.
• Conduct cold calls, client visits, and walk-ins to initiate conversations and generate leads.
• Provide customized freight quotes and actively follow up to close deals.
• Develop and implement sales strategies to achieve and exceed set targets.
• Stay updated on market trends, competitor activities, and client demands.

Client Relationship Management

• Build and maintain strong relationships with key decision-makers in client organizations.
• Understand client logistics needs and offer tailored, cost-effective solutions.
• Act as the main point of contact for customer queries, providing timely updates on order status and addressing concerns promptly.

Coordination & Internal Collaboration

• Work closely with the operations and customer service teams to ensure seamless service delivery.
• Share market insights and contribute to continuous process improvements within the sales team.

Reporting & Performance Tracking

• Maintain accurate sales records, customer interactions, and pipeline activities using CRM tools.
• Prepare regular reports on sales performance, forecasts, and market intelligence for management review.

Required Qualifications and Skills:

Education

• Diploma or Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.

Experience

• Minimum of 5 years of proven sales experience in freight forwarding (air and sea freight).
• Demonstrated ability to meet and exceed sales targets.
• Existing network or customer base within the logistics and freight forwarding industry is a strong advantage.

Skills

• Deep understanding of freight forwarding operations and logistics solutions.
• Strong negotiation and closing skills.
• Excellent communication and interpersonal skills.
• Results-driven mindset with a focus on customer satisfaction and revenue growth.

Technology Proficiency

Proficiency in Microsoft Office Suite and CRM systems.

Other Requirements

Willingness to travel locally for client meetings and business development activities.