Immediate Start
1 month ago
Software Support Executive
Kenya Business Solutions Ltd
Customer Service & Support
IT & Telecoms
KSh
15,000 - 30,000
Easy Apply
Job Summary
Ability to install, test, train and prepare training videos of our software solutions. Basic coding skills / accounting will be a plus.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
1. Testing of the software solutions and prepare a documentation of the errors
2. Prepare training plans and take through the users following the plan
3. Prepare training videos, how to videos which closely follows the training plan
4. Client support and document user feedback and requirements
5. Experience with queries in SQL servers an added advantage
6. Experience with book keeping & accounting an advantage
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