Customer Service & Support Jobs in Kenya

Making and confirming reservations for passengers, issuing tickets and quoting the correct fares.

Role entails receiving guests at the airport, paging and assisting guests with luggage and providing transfers. Additionally, act as the company’s ambassador at the airport and promote the company’s products, and services according to the operational standards.

Delivering fast, accurate, creative and competitive tour quotations and proposals to our agents.

A Customer Success Executive builds and maintains relationships with clients so that the business can maximize the value of those relationships.

Supporting the sales force with general operations to help reach the team’s objectives.

We are looking for a Call Center Agent in Kenya who will report to the Head of Sales. PLEASE ONLY APPLY IF YOU HAVE DIRECT SALES BY PHONE EXPERIENCE.

We are looking for a Call Center Team Leader in Kenya who will report to the Head of Sales.

Your main responsibility is to coordinate activities related to receiving and payments of money and keeping records of transactions. The position is accountable for error-free cash register operations, payment processing, and interactions with customers.

Ability to arrange and manage on client’s special request especially on accommodation & room specification, driver guide language, meals and others are prearranged. e.g. Muslim Guests don’t eat pork

Successful candidate must have 5 years’ experience working in IATA established firm and with busy travel agency.

Build sustainable relationships and trust with customer accounts through open and interactive communication

Our client is among the leading brewery groups in the world today with a large portfolio of beer and other beverages brand and they are looking for a reliable and Competent Customer Service Representative to join their Kenya team

CSEs required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information

Responsible for administrative support, logging and filing, routine document tracking & internal/external communication with regard to claims unit(s).

Main receptionist, receives office guests answers Phones and responds to all inquiries

Underwriter is a person who makes loan decisions based on his analytical skills and experience. Basic salary is 16,000 KSh, monthly income 25-70K Ksh

Executive Driver to provide transport services for staff and other authorized passengers to and from assigned destinations in a safe, efficient and courteous manner, strictly adhering to road traffic rules.

Provides support to the customers of the E-commerce Order Processing Program.

Join a leading provider of group healthcare programmes for employees of large multinational organisations and their families as a Customer Service Representative. Kindly DO NOT APPLY if you do not meet the minimum stipulated requirements.