Customer Service & Support Jobs in Kenya

A critical member of the customer service department who serves customers by determining requirements; answering inquiries; resolving problems and fulfilling requests.

Raj Ushanga House (RUH), Kenya, has partnered with Azuri Technologies LTD to deliver a revolutionary Pay Go solar power technology and business model to off-grid emerging markets, enabling users to benefit from Clean Renewable energy and simultaneously their Energy Spend.

Our Client is a licensed deposit taking SACCO, looking to hire a Customer Care Officer who will enhance customer satisfaction through the efficient and timely delivery of the society’s products and services to its members, and proactively support the society in realizing its overall goals and ob ...

Making calls to readers of our magazine to update their details in our database and to remind them to renew their subscriptions

We are looking for an enthusiastic Customer Care Representatives to join our company. You will be accountable for the delivery of high-quality professional services to our customers. Our goal is to promote business growth by expanding the company’s clientele.

Address organizational information problems and requirements by analyzing requirements; designing computer programs and IT processes; recommending system controls and protocols

The job is to plan strategies on Customer Interface service delivery mechanism which delights end customer and thus achieving organization vision of “loved by more customers”.

As the first point of contact with the company, provide professional and focused customer service both internally and externally. Develop relationships with new clients, maintain advanced knowledge of products and services.

The preferred candidates should be ready to work under pressure, have strong work ethics and should be highly motivated.

We are currently looking for a qualified and experienced candidate to fill the position of a Broker Backup/Technician. Previous demonstrable experience in similar role within the Insurance industry is a MUST HAVE.

Our client provides health insurance services around the world. They are urgently looking for Customer Service Representative proficient in French to support the team manager in managing a team of Customer Service Representatives, develop and coach the team to deliver a high-quality customer cen ...

Our client is a high-end fast growing 4 star Hotel. They are looking to grow their team for the Hotel in Nairobi and Nyanza with top notch professionals for the role of Front Office Receptionists

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team.

Provide outstanding customer service to improve customer satisfaction and relationships

We are currently hiring Sales and debt collection interns. The internship lasts one month and upon successful completion, the interns will be deployed in our units in any of our branches in the country as Loan Officers and Collections Officers.

The Debt Collection Agent to contact defaulting customers by calling and visiting them with an aim of negotiating settlement of the arrears.

You will be accountable for delivering targeted performance for the Credit Control Department, by way of direct support, review and supervision of allocated team.

Kestel Tours & Travel have the pleasure to announce the vacant position a Customer Service Representative.