Customer Service & Support Jobs in Kenya

The primary responsibility of the Business Desk Support Analyst is to provide second level support to customer queries received from all touchpoints and act as a link between internal departments and corporate in regards to escalations.

Contribute to the organisation's fundraising objective through the efficient processing of membership forms and the sale of retail items.

Collaborating with the business and creative teams to translating business goals into unique marketing and product opportunities

Interact, coach and communicate with customers and potential customers to ensure the best customer experience.

The applicant must have at least Diploma in either customer care, sales and marketing, ICT, Business, or any other office admin related course

Reviews collection reports to ascertain status of collections and outstanding balances and to evaluate effectiveness of collection policies and procedures within own portfolio and that of ACMs

Debt Collector will collect on designated accounts,ensure good customer relations with borrowers and effectively prevent losses.