Customer Service & Support Jobs in Kenya

The incumbent will be responsible for ensuring delivery of retention objectives by planning and managing all Outbound Call Centre activities, to meet the contract rates per campaign with a view to enhancing customer experience.

Collections officers attempt to collect payment on overdue bills by informing customers of their debt and their various options for repayment.

We are seeking a career minded individual who is highly motivated, and client focused for a full-time position as a Team Leader who will be based in our Nairobi office. You will provide leadership for an effective, pro-active and professional Client Support Team within the Foreign Exchange indus ...

Our client is looking for looking for Customer Service Representatives proficient in Spanish to deliver a high-quality customer centric service offering to clients across the world.

Our client is looking for looking for Customer Service Representatives proficient in Italian to deliver a high-quality customer centric service offering to clients across the world.

Our client is looking for looking for Customer Service Representatives proficient in German to deliver a high-quality customer centric service offering to clients across the world.

Our client is looking for looking for Customer Service Representatives proficient in Russian to deliver a high-quality customer centric service offering to clients across the world.

Our client is looking for looking for Customer Service Representatives proficient in Portuguese to deliver a high-quality customer centric service offering to clients across the world.

Our client is looking for looking for Customer Service Representatives proficient in French to deliver a high-quality customer centric service offering to clients across the world.

Our client is a leading battery and renewable energy distributor in the region. They seek to hire a well-organized and result-oriented Customer Experience Team Leader who will lead the customer service team in offering prompt and valuable customer assistance hence ensuring client loyalty and ret ...

Acts as a relationship and transactional point person in the industry, representing the Company's programs and furthering the Company's reputation. Provide general market intelligence, feedback, and data, as well as relevant business information on service, delivery and end-users.

Support of the Customer Experience & Moderation team

Our Client is a leading Credit Management Firm in Kenya and the larger East African region. They seek to hire a Customer Service Officer to ensure timely collection of outstanding debts as per agreed terms and limits.

We seek to hire a Customer Service Representative with training and experience as a Hair Stylist at our newly established wig shop

Our client a credit only Micro-Finance Company licensed in Kenya under the Company's Act is looking for Assistant Customer Service Manager. The successful candidates must have at least 2 years’ experience in a similar role in a financial institution with familiarity with the call centre operations.

The incumbent will make outgoing and receive incoming calls from BBOXX clients from across the country.

Raj Ushanga House (RUH), Kenya, has partnered with Azuri Technologies LTD to deliver a revolutionary Pay Go solar power technology and business model to off-grid emerging markets, enabling users to benefit from Clean Renewable energy and simultaneously their Energy Spend.