Customer Service & Support Jobs in Kenya

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency

Lead the Kuza team in customer analysis, marketing and outreach, customer inquiries, database queries, and follow-up and collection of loans.

The successful candidate will be required to create and nurture long-term relationships with clients. He/she will be expected to resolve any issues that arise to ensure clients are satisfied with the organization’s services.

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Debt collectors help companies get paid. Their job is to track down people who owe money from overdue bills and negotiate payment.

Ideal candidate will have a minimum 2 years of retail experience in similar position and demonstrate ability to use “Product” and POS” menus of Retailstore software

We are looking for a receptionist who will offer quality customer service throughout the hotel

We’re growing fast and we are continually on the lookout for honest, reliable and self-driven individuals to join our diverse team.

Manage large amounts of inbound and outbound calls in a timely manner

We are looking for self-motivated people to support our stores by providing the ultimate customer cleaning experience.

Gathering information from clients, assessing their insurance needs and risk profile;

4G Capital (4th Generation Capital) is Africa’s fastest fintech providing ethical credit services to those who require it most.

The Social Performance Manager will promote the implementation and coordination of the SPM program in Kenya.

Our client, a leading Poultry Company, is seeking to recruit a Customer Service Manager.

The role for this position is Tour guide for safari destinations within Kenya must have knowledge for all the Kenyan parks, transfer and escort guest

Responsible for answering incoming customer calls, applying company policies to solve customer issues and directing calls to the team leader when necessary.

We are looking for an energetic, self-confident and sociable person to supervise, support and lead the team of Shufflers.

We are seeking energetic and reliable professionals to join our team as Customer Service Agents.

Inuka Africa Ltd is looking for young, hardworking, driven individuals for the positions of Loan Officer.