Customer Service & Support Jobs in Kenya

Anticipate customers’ needs and provide exceptional service to them; Ensure service delivery to a client similar to a personal butler.

Team Leader to be responsible for coordinating the work and support of the Customer Care Team in order to ensure efficient and high-quality Customer Care in accordance with internal procedures, processes, and standards.

Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries;

Customer Care Representative will be responsible for handling new and existing clients. The key role is to ensure they receive exceptional service.

The applicant must have at least Degree in either customer care, sales and marketing, ICT, Business, or any other office admin related course

Degree holder/ Higher diploma in Marketing sales and or public relations preferred

Meeting & greeting clients/customers in a warm, friendly manner.

The position holder is expected to have excellent verbal communication skills. Active listening and great customer service skills are a must. She must be able to handle basic customer service problems and requests adeptly.

A leading player in financial services, is looking to hire result driven online money transfer agents globally to expand its footprint beyond the 47 countries it is currently operating in.

The Business Relationship Trainee reports to the Branch Manager in a position of learner-ship that is a precursor to the substantive position of Business Relationship Officer.

Leverage information both internally and externally with the objective of improving sales to attain company objective.

You are responsible for the timely sending of all Guarantees of Payments together with your colleagues. The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount

We are looking for gaming trainees and the requirements are KCSE MEAN GRADE C+ and C+ in Mathematics

Our client is an established call center based in Kenya. They are seeking to hire a vibrant Call-center Assistant who will be tasked with managing incoming calls from clients, troubleshooting problems, providing information and maintaining logs in the database.

Customer service representatives interact with customers, provide information about products and services, take orders, respond to customer complaints, and process returns.

Our client is looking for a Travel Consultant with great enthusiasm for traveling who will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).

Engage all customers, both on phone and physically, and provide them with value proposition to help in purchasing decision making.

Our client is a leading retail company in Kenya and they seek to hire a Customer service representative to join their team.

We are looking for a skilled Servers to take orders and deliver food and beverages to our customers.

Create/assign electronic tickets with accurate issue description to ensure customer queries/issues are resolved timely