Customer Service & Support Jobs in Kenya

We are seeking a career minded individual who is highly motivated and client focused for a full-time position as a Junior Customer Services Officer who will be based in our Nairobi office.

To assist in ensuring a link between the company and the client, ensuring that service delivery is achieved in a timely manner. The main role is to assist in coordination between the sales department and logistics department to ensure efficiency.

The overall responsibility of the position is to Manage the client’s communications where you interact directly with potential, new and existing clients to provide quality customer service, while increasing the company’s revenues through increased sales.

Manage large amounts of incoming calls

The Support Officer is the key liaison between customers and all relevant stakeholders both internal and external.

The position is responsible for receiving calls, dispatching and tracking vehicles.

We are looking for self driven individuals to offer excellent customer service to our clients

Reporting to the Human Resource Manager, the job holder will provide customer care, receptionist and marketing services.

Our client, a well-established Dental clinic in Westlands is looking to recruit a Customer Service Manager for their offices based in Nairobi, Kenya.

The successful candidates will be responsible for ensuring delivery of outstanding services to the clients while keeping costs of the cluster under control and quick turnaround in bookings and reservations.

The Debt Collector collects on designated high risk delinquent accounts, maintains good customer relations with borrowers and effectively solves problems in an effort to resolve account delinquency and prevent losses.

Duties include receiving payment proof from clients and ensuring that all payments are posted on a customer’s account while keeping collection records on Spectrum Collection Software System

Running of the shop, being helpful and informative at to create a favorable first time client impression at the shop.

Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods / tools

The Junior Client Coordinator will be responsible for engaging with clients to help them through all stages of the overseas medical treatment process.

The Client intern will work with the senior client coordinator to help where needed.

Must have experience working with communication applications e.g Skype, google hangouts.

CROs build connections on behalf of the company. They may call existing clients to ensure their satisfaction, network within the community to identify prospective customers and contribute to the organization's marketing campaigns

A leading travel agent is looking for competent self-driven and result oriented professional to fill in current Tour consultant position.

Provide the sales team with an important link between themselves and the clients by processing related paperwork, arranging appointments, and generating leads.