Customer Service & Support Jobs in Kenya

Our client, Cigna, is one of the world’s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance. As a SME you will support the supervisor and team manager in your relevant process.

Our client, Cigna, is one of the world’s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance.

We're looking to expand our customer service team who will be handling customer enquiries face to face, through phone call and email.

We're looking to expand our customer service team who will be handling customer enquiries through phone call and email and improve the department

Our client, a start-up software provider company is looking to recruit a Customer Relations Manager to be based in their offices in Karen. The successful candidate would be responsible for (and take ownership of) all their trial accounts with the aim of converting them to full customers. The ide ...

We’re looking for detail-oriented and thoughtful people to join our Kenyan team

A Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. This position requires one to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Customer Succes ...

Provide outstanding customer service to improve customer satisfaction and relationships.

Responsible for administrative support, logging and filing, routine document tracking & internal/external communication with regard to claims unit(s).

Key role: Strategy Formulation, customer experience targets as well as planning areas of improvement or development, Coordination & Motivation motivate Call Centre staff and may manage staff recruitment

We are seeking to recruit a team of hard working, ambitious and self-driven individuals to join our team. Their responsibility will be to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle compl ...

Medical Insurance Care Manager will ensure full adherence to policy terms of all insurance products, compliance requirements and company policies