Branch Manager
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New
Immediate Start
Job summary
Known Capital is seeking a Branch Manager to lead branch operations, drive performance, and ensure excellent customer experience while maintaining portfolio quality.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
1 year
Working Hours:
Full Time
Job descriptions & requirements
- Oversee the overall operations and performance of the branch.
- Lead, supervise, and motivate the sales and collections team to achieve branch targets.
- Develop and implement strategies to grow the loan portfolio and customer base.
- Monitor and manage loan disbursements, repayments, and collections performance.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Conduct market intelligence to identify new business opportunities and enhance customer satisfaction.
- Review branch financial reports, prepare performance summaries, and present insights to management.
- Support staff development through coaching, performance reviews, and mentorship.
Leadership & People Management Sales & Business Development
Customer Service Excellence
Financial & Operational Management
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