Front Office Sales Executive
Job summary
The Front Office Sales Executive is the first point of contact for prospective students and visitors. This role is responsible for handling walk-in inquiries, promoting academic programs, counseling students and parents, and converting inquiries into enrollments while delivering a positive front-office experience.
Job descriptions & requirements
Greet and assist walk-in visitors, students, and parents in a professional and friendly manner
Handle inquiries related to courses, admissions process, fees, and schedules
Counsel prospective students and parents to drive admissions and achieve enrollment targets
Follow up on inquiries through calls, emails, and messages to maximize conversions
Maintain accurate records of leads, applications, and enrollments in CRM or registers
Coordinate with the admissions, marketing, and academic teams
Support admission events, open days, and campus tours
Handle basic front desk administration and documentation
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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