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1 month ago

Job Summary

The General Manager (GM) will provide visionary leadership and operational oversight for our Christian resort and conference centre, ensuring its alignment with the organization's mission, values, and goals. The GM will manage daily operations, oversee staff, and promote a welcoming and spiritually enriching environment for guests.

  • Minimum Qualification : Bachelors
  • Experience Level : Mid level
  • Experience Length : 5 years

Job Description/Requirements

1. Leadership and Vision:

 Develop and execute strategies to ensure the resort's growth and sustainability while maintaining its Christian values.

 Foster a Christ-centered culture among staff and guests.

 Act as the primary representative and ambassador of the resort within the community and beyond.


2. Operations Management:

  •  Oversee all resort operations, including accommodation, conference facilities, food services, and recreation.
  •  Ensure compliance with health, safety, and legal standards.
  •  Optimize operational processes to deliver exceptional guest experiences.
  •  Act as secretary to the board of management.


3. Financial Oversight:

  •  Develop and manage the resort’s annual budget, ensuring financial health and transparency.
  •  Oversee revenue generation activities, including marketing, event management, and fundraising initiatives.
  •  Monitor financial performance and implement cost-effective measures.


4. Guest Experience:

  •  Ensure a welcoming and spiritually enriching experience for all guests.
  •  Oversee the planning and execution of events, retreats, and conferences.
  •  Address guest concerns and feedback promptly and effectively.


5. Team Development:

  •  Train and mentor staff, ensuring alignment with Christian values and high professional standards.
  •  Foster a collaborative and supportive work environment.
  •  Conduct regular performance reviews and implement professional development initiatives.


6. Outreach:

  •  Develop and implement outreach strategies to attract guests and groups, including churches, families, and organizations.
  •  Establish partnerships with Christian communities and organizations to promote the resort’s mission.


Qualifications

Education & Experience:

  •  Bachelor’s degree in hospitality management, business administration, or a related field (master’s degree preferred).
  •  At least 5 years of experience in hospitality, event management, or a similar leadership role.


Skills & Competencies:

  •  Strong leadership, organizational, and interpersonal skills.
  •  Financial acumen and experience with budgeting and revenue management.
  •  Excellent communication and problem-solving skills.
  •  Proficiency in marketing and event planning strategies.


Spiritual Commitment:

  •  A committed Christian with a deep understanding of and alignment with Biblical principles.
  •  Active involvement in a Christian church or ministry.


Benefits:

  •  Competitive salary and benefits package.
  • Opportunity to lead a mission-focused organization.


How to apply:

Submit your resume, portfolio, and a statement of faith to

ndhadho@methodistresort.co.ke by 30th May 2025.

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