Human Resource Administrator

Key Responsibilities1. HR Policies and Procedures   

• Support the development, communication, and implementation of HR policies and procedures.

• Ensure HR processes align with labor laws and organizational goals.

2. Recruitment and Onboarding   

• Draft and post job advertisements across various recruitment platforms.

• Screen and shortlist applicants, schedule interviews, and coordinate assessments.

• Conduct background checks and reference verifications.

• Prepare offer letters, contracts, and onboarding materials.

• Coordinate induction and orientation sessions for new hires.

3. Employee Relations & Development   

• Support performance management processes including appraisals and feedback sessions.

• Coordinate training, workshops, and employee wellness programs.

• Maintain accurate records of employee grievances, disciplinary actions, and performance evaluations.

• Assist in the offboarding process, including clearance, exit interviews, and documentation.

4. Employee Records & Database Management   

• Maintain and update employee files, both physical and digital.

• Manage data entry and reporting through the HR Information System (HRIS).

• Prepare HR analytics and reports such as turnover rates, leave summaries, and workforce statistics.

5. Payroll and Benefits Administration   

• Collect and verify timesheets, attendance, and leave records for payroll processing.

• Assist with employee benefit enrollment, changes, and terminations.

• Handle payroll-related employee inquiries and liaise with the finance department as needed.

• Conduct periodic market salary surveys to ensure competitiveness.

6. Administrative and Logistical Support   

• Manage HR calendars, meeting schedules, and travel arrangements.

• Support coordination of staff engagement activities, team building, and recognition events.

7. Compliance and Employee Liaison   

• Promote adherence to labor laws, company policies, and ethical standards.

• Serve as a communication bridge between management and employees.

• Address employee concerns promptly and maintain a positive work environment.

8. Office Administration & Coordination   

• Oversee and manage daily office operations to ensure a well-organized and efficient work environment.

• Manage office supplies and stationery, ensuring adequate stock levels and timely replenishment.

9. Documentation & Record Keeping   

• Maintain organized company files, including contracts, and internal communications.

• Ensure confidentiality and secure storage of all organizational documents.

10. Logistics & Operations Support   

• Coordinate travel arrangements, accommodation, and transportation for staff or visitors when required.

• Manage procurement of office supplies, utilities, and other operational needs.

• Supervise the work of support staff such as cleaners, drivers, and reception personnel.

• Oversee office maintenance and liaise with vendors, service providers, and building management as necessary.

11. Team and Project Support   

• Assist in organizing company events, meetings, and staff functions.

Qualifications and Experience   

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.

• At least 3-5 years of experience in a similar HR support role.

• Proficiency in MS Office Suite and HR software (e.g., HRIS, ERP, or payroll systems).

• Knowledge of Kenyan labor laws and HR best practices.

Key Skills and Competencies

• Excellent written and verbal communication skills.

• Strong interpersonal and conflict management abilities.

• High attention to detail, organization, and confidentiality.

• Ability to multitask and meet deadlines in a fast-paced environment.

• Problem-solving and decision-making skills.

• Team player with a professional and approachable demeanor.