Human Resource Officer and Admin
Kaziweza Limited
Human Resources
Job Summary
We are seeking a proactive and highly organized Human Resources and Office Operations professional to oversee all HR functions and ensure smooth day-to-day operations within the company. The HR & Office Operations Manager will manage recruitment, employee relations, performance management, training, compliance and overall employee experience.
- Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Key Responsibilities
1. Recruitment & Onboarding
● Develop and implement recruitment strategies to attract qualified candidates.
● Screen, interview, and hire employees in line with company needs.
● Coordinate onboarding processes to ensure smooth integration of new hires.
2. Employee Relations & Engagement
● Serve as the primary point of contact for employee inquiries and concerns.
● Promote a positive work environment through engagement initiatives and team-building activities.
● Address conflicts and mediate issues between employees as needed.
3. Performance Management
● Develop and implement performance appraisal systems.
● Support managers in setting objectives, conducting reviews, and managing employee growth plans.
● Provide guidance on promotions, disciplinary actions, and performance improvement plans.
4. HR Policies & Compliance
● Develop, update, and enforce HR policies in accordance with local labor laws and company standards.
● Ensure the company complies with statutory requirements (payroll, taxes, employment laws, benefits, etc.)
● Maintain accurate HR records and reports.
5. Payroll & Benefits Administration
● Oversee payroll processing in coordination with finance.
● Manage employee benefits programs, leaves, and compensation structures.
● Advise management on salary reviews and incentive programs.
6. Office Operations
● Oversee day-to-day office operations including supplies, equipment, and facility management.
● Coordinate with vendors, service providers, and contractors for office needs.
● Ensure smooth functioning of office systems, tools, and administrative processes.
● Support management in budgeting, procurement, and expense tracking for operational activities.
● Implement processes to improve operational efficiency and employee experience.
Requirements
Qualifications & Skills:
● Bachelor’s degree in Human Resources, Business Administration, or a related field.
● 3–5 years of proven experience in HR management or a similar role.
● Strong understanding of labor laws and HR best practices.
● Excellent communication, negotiation, and interpersonal skills.
● Ability to handle sensitive situations with discretion and professionalism.
● Proficiency in HR software and Microsoft Office suite.
● Strong organizational and problem-solving skills.
Preferred Attributes:
● Experience in the hospitality or service industry (if applicable).
● Ability to manage multiple priorities in a fast-paced environment.
● Strategic thinker with hands-on approach to operational HR tasks.
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