Market Developer

Responsibilities

• Answer customers’ questions about products, prices, availability, product uses, and credit terms.
• Meeting daily, weekly, and monthly sales targets
• Handling customer complaints in liaison with quality and production to provide timely feedback on the complaint raised.
• Researching prospects and generating leads.
• Preparing and sending quotes and proposals.
• Build and maintain relationships with clients and prospects
• Stay current with trends and competitors to identify improvements or recommend new products.
• Collect and analyze information and prepare data and sales reports
• Liaise with Dispatch/ sales admin/customer support to ensure goods are delivered to customer on time.
• Consult with clients after sales or contract signings to resolve problems and provide on-going support.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Identify prospective customers by using business directories, following leads from existing clients extra.
• Monitor market conditions, product innovations, and competitors’ products, prices and sales.
• Provide customer with product samples and catalogues.
• Recommend products to customers based on customers’ needs and interests.
• Timely collection of payment
• Build and maintain professional networks
• Any other duties as and when assigned by the Management from time to time.

Requirements

• Degree/Diploma in Sales & Marketing or any related field.
• 5yrs previous experience in an industrial manufacturing process environment.
• Experience working in coast region
• Experience in sourcing and recruiting FMCG distributers will be an added advantage.
• Proficiency in Microsoft Office.
• Self-starter with high sense of responsibility
• Excellent written and verbal communication skills among all levels in the organization
• Opening/recruitment of new Customers.
• Reactivation of Dormant accounts per month.
• Prospecting & introducing our products to clients.
• Ability to understand and resolve customer and process related problems
• Product Knowledge
• Proven customer support experience
• Achievement of individual monthly targets
• Customer Service relationship management.
• Collection within credit terms.
• Conflict resolution and problem-solving experience
• Ability to multi-task, prioritize and manage time effectively
• Positive Attitude
• Ability to Work Under Pressure
• Good negotiation skills.
• Good planning and organizational skills.
• Very analytical
• Candidates already working in the coastal region are encouraged to apply