Operations Manager - Fintech
Velex Advisory Limited
Management & Business Development
We are looking for an Operations Manager to drive day-to-day efficiency in Business Operations Team.
- Minimum Qualification:Bachelor
- Experience Level:Mid level
- Experience Length:3 years
Reports to: Managing Director
Employment Type: Full Time
Job Level: Management level
We are looking for an Operations Manager to drive day to day efficiency in Business Operations Team.
• Ensure day-to-day operations of the business are run smoothly
• Lead and mentor operations team to improve implementation of operational change
• Work with project teams to ensure the successful execution of the end-to-end change management strategy
• Monitor client retention & acquisition metrics; Provide suggestions to meet and surpass company goals
• Demonstrate full competence and a strong knowledge on local and overseas markets settlements
• Identify and implement process improvements to reduce operational risk, enhance customer experience and develop technical changes
• Drive operational efficiency with measurable outcomes
• 3+ years of work experience as an operations manager in a financial exchange operation, ideally Fintech
• University degree in Business/ Finance or other relevant disciplines
• Strong project management and stakeholder management
• Strong ability in business processes and process optimization
• Excellent written and verbal communication
• Proficiency in client communication and escalation management
• Excellent problem solving, team and time management skills managing multiple deadlines for self and others
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