Receptionist NGO -Nakuru

Admin Jobs

• Industry: NGO,
• Reports to: Office Manager/ Human Resource Manager
• Accountable to: Directors
• Supervises: Receptionist,
• Location: Nakuru
• Gross Salary: Kes 25,000

Our client is seeking a Receptionist who will be the first point of contact, ensuring a professional, welcoming, and efficient reception area. This role will support daily office operations by managing front-office tasks, handling inquiries, and providing administrative assistance to various departments, all in alignment with the organization’s Christian mission and values.

Key Responsibilities

Front-Office & Customer Service

• Greet visitors, parents, staff, and partners in a professional and courteous manner.
• Answer, screen, and direct incoming calls promptly and efficiently.
• Handle inquiries, requests, and complaints with professionalism and integrity.
• Ensure a clean, organized, and welcoming reception area at all times.

Administrative Support

• Assist various departments with administrative tasks as required.
• Schedule appointments, meetings, and coordinate visitor arrangements.
• Maintain accurate reception logs, records, and sign-in sheets.

Information & Technology Management

• Handle sensitive information with discretion and maintain strict confidentiality.
• Use Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to prepare documents, spreadsheets, presentations, and manage emails.
• Support basic administrative workflows to ensure smooth operations at the front desk.

Time & Task Management

• Prioritize tasks effectively to meet deadlines and ensure smooth reception operations.
• Demonstrate the ability to work efficiently under supervision while managing multiple tasks.
• Ensure timely and accurate communication between the reception area and internal departments.

Qualifications & Experience

• Diploma or Degree in Office Administration, Secretarial Studies, or related field.
• Minimum 2 years’ experience in a receptionist or front-office role (NGO/ministry/ school setting experience preferred).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Professionalism, integrity, and discretion in handling confidential information.
• Excellent interpersonal and communication skills.

How to Apply

If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title on the email subject (Receptionist-Nakuru) to jobs@corporatestaffing.co.ke before 27th November 2025