Restaurant Supervisor
Hapa Sana Restruant
Food Services & Catering
Job Summary
1. Receive and respond to guest reviews & feedback. Attend to guest complains and ensure high level of guest satisfaction is attained 2. Oversee the dining area, supervises food and beverage service staff in accordance with operating policies. Making sure restaurant is clean and set ready for service. 3. Make sure waiters are well groomed before st
- Minimum Qualification : Certificate
- Experience Level : Entry level
- Experience Length : 6 years
- Working Hours : Evening/Night Shift
Job Description/Requirements
Supervise food and beverage staff, ensure staff are well groomed, manage and assign duties to staff, recruit staff and plan for shifts, schedule periodic staff meetings, file returns/KRA/tourism fund/, set targets for staff, supervise dining area and prepare payments for staff, Receive and respond to guest reviews & feedback. Attend to guest complains and ensure high level of guest satisfaction is attained,Record all transactions, prepare and share daily sales reports. Manage restaurant margins and costs within the budgets,Manage the department in an entrepreneurial manner, looking for opportunities to generate more business at all times. Ensure sales are driven to the department’s full potential, meet revenue targets and adhere to budgets.
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