Senior Clinical and Administrative Manager
Job summary
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Job descriptions & requirements
The job description/requirements should accurately reflect the duties and
Responsibilities of the position. It helps give a realistic overview of the job and what is required from the candidate applying.
- Staff Management:Hiring, training, and supervising both clinical and administrative staff, including scheduling, performance management, and addressing personnel issues.
- Administrative Oversight:Managing daily office operations, including patient registration, billing, scheduling, and maintaining patient records.
- Financial Management:Overseeing the clinic's budget, managing expenses, and ensuring proper billing and revenue cycle management.
- Compliance:Ensuring adherence to healthcare regulations, such as HIPAA and OSHA, and maintaining patient confidentiality.
- Quality Assurance:Developing and implementing policies and procedures to enhance the quality of patient care and clinic efficiency.
- Patient Relations:Addressing patient concerns, providing excellent customer service, and fostering a positive patient experience.
- Communication and Collaboration:Facilitating communication between medical and administrative staff, and collaborating with other departments and external stakeholders.
- Leadership and Management: Ability to lead, motivate, and manage a diverse team of healthcare professionals.
- Communication and Interpersonal Skills: Excellent written and verbal communication, active listening, and the ability to build rapport with patients and staff.
- Organizational and Problem-Solving Skills: Ability to manage multiple tasks, prioritize effectively, and solve complex problems.
- Financial Acumen: Understanding of budgeting, billing, and revenue cycle management.
- Knowledge of Healthcare Regulations: Familiarity with HIPAA, OSHA, and other relevant regulations.
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