Supermarket Supervisor
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Job summary
To oversee daily supermarket operations, supervise staff, and ensure excellent customer service, proper stock management, and smooth running of the store in line with company policies.
Min Qualification:
Diploma
Experience Level:
Senior level
Experience Length:
5 years
Working Hours:
Full Time
Job descriptions & requirements
- Supervise and coordinate supermarket attendants and cashiers
- Ensure high standards of customer service are maintained
- Monitor staff attendance, discipline, and performance
- Oversee stock receiving, storage, and shelf display
- Ensure correct pricing, labeling, and product arrangement
- Monitor stock levels and initiate reorders when necessary
- Check expiry dates and remove expired or damaged products
- Handle customer complaints and resolve issues professionally
- Ensure cleanliness, safety, and orderliness of the store
- Prepare daily or weekly sales and stock reports
- Enforce company policies and loss prevention measures
Certificate/Diploma in retail management
At least 3-5 years experience in supermarket or retail supervision
Basic computer skills (POS systems
stock records)
Strong leadership and communication skills
Leadership and team management
Customer service excellence
Stock control and reporting
Time management and attention to detail
Problem-solving and decision-making
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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