Position – HR Assistant
Location – Mombasa Nyali
Industry – Hospitality
Job Summary:
The HR Assistant plays a key role in supporting the Human Resources department in the daily operations related to staff recruitment, onboarding, employee records, payroll coordination, and general HR administration. This position ensures smooth communication between the HR department and hotel employees and contributes to a positive work environment.
Key Responsibilities:
• Assist in recruitment processes including job posting, screening resumes, and scheduling interviews
• Prepare and maintain employee records, both physical and digital
• Support onboarding and orientation programs for new hires
• Handle day-to-day employee inquiries and assist in resolving HR-related issues
• Assist in processing payroll and maintaining attendance records
• Support training and development activities
• Help coordinate staff events, engagement activities, and recognition programs
• Ensure compliance with labor laws and internal policies
• Assist with performance management procedures (e.g., tracking evaluations, probation reviews)
• Maintain HR documentation including contracts, policies, and handbooks
• Monitor and manage leave applications and absenteeism records
• Perform general administrative tasks such as filing, photocopying, and preparing reports.
• Develop and implement HR policies and procedures in compliance with labor laws and hotel standards
• Conduct regular audits of HR files and systems to ensure accuracy and confidentiality
• Monitor hotel staffing needs and develop workforce planning strategies
• Serve as a strategic partner to hotel leadership in HR planning and decision-making
• Represent HR in management meetings and contribute to hotel-wide initiatives
Requirements
Qualifications:
• Bachelors degree or Diploma in human resources or related field preferred
• Minimum of 3–5 years of HR experience preferably in hospitality
• Prior experience in HR or administrative roles, preferably in hospitality or hotel industry
• Knowledge of labour legislation and HR best practices
• Proficient in MS Office (Word, Excel, Outlook)
• Familiarity with HR software is a plus
• Excellent organizational and communication skills
• Strong attention to detail and confidentiality
Work Environment:
• Based in a hotel environment, requiring flexibility in working hours, including weekends or holidays if necessary
• Interaction with multiple departments and employees at all level