Human Resource Manager

· Develop and implement HR policies and procedures in line with Kenyan labour laws and company values.

· Oversee recruitment, onboarding, and retention strategies for all levels of staff.

· Coordinate employee training, development programs, and performance management systems.

· Provide guidance and support to branch managers and supervisors on HR-related issues.

· Ensure legal compliance by monitoring and implementing applicable human resource laws and regulations.

· Manage the HR function across multiple branches, ensuring consistency in HR practices.

· Handle employee relations, disciplinary procedures, grievance management, and conflict resolution.

· Maintain accurate and up-to-date employee records and HR documentation.

· Oversee payroll processing in coordination with finance and ensure timely statutory remittances.

· Support change management and organizational development initiatives as the business grows.

Qualifications & Experience

· Bachelor’s degree in Human Resource Management, Business Administration, or related field.

· Should be registered with the Institute of Human Resources Management (IHRM) and preferably a CHRP (Certified Human Resource Professional).

· A minimum of 5–7 years of HR experience, with at least 3 years in a supervisory HR role, preferably in the retail or service industry.

· In-depth knowledge of Kenyan labour laws, HR best practices, and employment standards.

· Experience working with SMEs and multi-branch environments is highly desirable.

· Strong interpersonal communication, and problem-solving skills.

· Proficiency in  MS Office, and HRIS systems.

Desirable Attributes

· Ability to foster strong relationships with staff at all levels.

· Proactive, hands-on, and able to work independently in a fast-paced environment.

· High level of integrity, confidentiality, and professionalism.

· Strong organizational and time management skills.