Human Resource Officer at Aga Khan Education Service, Kenya (AKESK)

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); The Aga Khan Education Service, Kenya (AKES, Kenya) operates 5 schools in various cities in Kenya and provides nursery to senior secondary education in both national and international curricula. It is part of the Aga Khan Development Network (AKDN), a group of private development agencies working to improve living conditions and opportunities for people of all faiths and origins in specific regions of the developing world.The Aga Khan Education Service, Kenya (AKES, Kenya) has an opening for the following position:Role SummaryThe Human Resource Officer is responsible for the implementation of end-to-end human resource services including coordination of recruitment, onboarding, performance monitoring, staff development programs, and employee relations matters. The incumbent provides support to the Head of Human Resources by acting as the first point of liaison in the delivery of human resource services to line managers and employees, maintaining accurate employee records, and processing HR transactions and staff welfare across the AKES, Kenya schools.Key Responsibilities Assist with day-to-day operations and administrative support of the human resource functions and dutiesOversee the human resource database and ensure that system records are accurately maintained in full compliance with statutory requirements and regulationsEnsure timely preparation, accuracy, and management of contract renewalsAnalyze human resource data to prepare monthly human resource reportsDevelop human resource metrics and reporting tools for key performance indicators such as employee engagement, turnover, recruitment, and training to assist the institution measure progress and opportunities for continuous improvementAssist in training, performance evaluations, exits, and other human resource issuesCoordinate human resource initiatives such as employee engagement training and social activitiesDeal with employee requests regarding human resources issues, rules, and regulationsAssist in handling complaints and grievance proceduresOversee the end-to-end recruitment process promptly to ensure that the institution can attract and retain the best talentFacilitate the process of employee separation and conduct exit interviewsParticipate in employee disciplinary procedures as guided by the policyEnsure compliance with the human resource policy and procedures, workflows, and appropriate guidance is given to the line managers in line with the approved human resource policyMonitor and maintain effective systems and processes for managing staff absences and leave requestsAdminister and manage the staff health insurance coverage and benefits including claims settlement, coordination with external service providers, and record keeping of all information on the medical insurance scheme REQUIREMENTS AND SKILLS Bachelor’s degree in Human Resource Management or Business degree with a focus on Human Resource ManagementMember of the IHRM(K)CHRP will be an added advantageAt least 3 years HR generalist experience in a busy human resources department.Hands-on experience in HR Metrics and analysisAbility to handle HR tasks independently in a fast-paced environmentKnowledge of Kenya labor laws, government regulations on workplace and employment, and HR best practiceProficiency in IT with experience in HRIS and/or ERP systemsExcellent oral and written communication skillsLeadership and Supervisory skillsHigh-level organization and planning skillsAbility to demonstrate resilience and proactiveness in challenging situations