Human Resources Manager

• Recruitment & Onboarding:
  • Develop and implement effective recruitment strategies to attract qualified candidates for various roles (sales associates, stockers, managers, etc.).
  • Manage the full recruitment lifecycle, including job postings, resume screening, interviewing, and offer letters.
  • Conduct comprehensive background checks and ensure all new hires meet age and legal requirements for working in a liquor retail environment.
  • Design and deliver engaging onboarding programs to ensure new employees are well-integrated and understand company policies, safety procedures, and product knowledge.
• Training & Development:
  • Identify training needs and develop relevant programs to enhance employee skills and knowledge, including product training, customer service, responsible alcohol sales, and loss prevention.
  • Coordinate and track mandatory certifications and training related to alcohol sales and service.
  • Foster a culture of continuous learning and professional growth.
• Performance Management:
  • Implement and manage performance review processes, including goal setting, feedback mechanisms, and performance improvement plans.
  • Provide coaching and support to managers and employees on performance-related matters.
  • Recognize and reward high-performing employees.
• Compensation & Benefits:
  • Administer payroll in coordination with the finance department.
  • Manage employee benefits programs (e.g., health insurance, paid time off).
  • Conduct market research to ensure competitive compensation structures.
• Employee Relations:
  • Serve as a point of contact for employee inquiries, concerns, and grievances, fostering a positive and respectful work environment.
  • Resolve employee disputes and conflicts in a fair and timely manner.
  • Implement and enforce company policies and procedures.
  • Promote employee engagement and morale through various initiatives.
• HR Compliance & Administration:
  • Ensure compliance with all federal, state, and local labor laws and regulations, particularly those specific to alcohol sales and retail (e.g., age verification, responsible service, licensing requirements).
  • Maintain accurate and up-to-date employee records.
  • Prepare HR reports and analytics as required.
  • Manage HRIS (Human Resources Information System) and other HR software.
• Health & Safety:
  • Oversee workplace health and safety programs, ensuring compliance with OSHA and other relevant safety regulations.
  • Address any safety concerns promptly and implement preventative measures.
  • Manage workers' compensation claims if applicable.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• [Number] years of progressive HR experience, with at least [Number] years in a management or leadership role.
• Proven experience in a retail environment is highly preferred; experience in the liquor industry is a significant advantage.
• Strong knowledge of labor laws and HR best practices.
• Excellent interpersonal, communication, and negotiation skills.
• Ability to handle confidential information with discretion.
• Proficiency in HRIS and Microsoft Office Suite.
• Demonstrated ability to build relationships and influence at all levels of the organization.
• Proactive, organized, and detail-oriented with strong problem-solving abilities.
• Ability to adapt to a fast-paced and dynamic retail environment.