Performance Management Specialist

Safaricom Kenya

Human Resources

IT & Telecoms KSh Confidential
1 month ago

Job Summary

Reporting to Chapter Lead, Capability & Skills, the role holder will be responsible for driving a strong culture of performance development to drive achievement of superior standards of work performance and productivity while supporting career mobility for all employees.

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:5 years

Job Description/Requirements

Brief Description

  • Reporting to Chapter Lead, Capability & Skills, the role holder will be responsible for driving a strong culture of performance development to drive achievement of superior standards of work performance and productivity while supporting career mobility for all employees.

Responsibilities.

  • Develops and design agile holistic performance management processes, policies and tools that drive a high-performance culture across the business.
  • Develops effective performance management culture by investing time in  setting context, establishing  a clear strategy and plan
  • Analyzes the impact of employee performance interventions on organizational performance and provides analysis, insights and recommendations to all the relevant stakeholders.
  • Develop and deploy a robust performance management feedback strategy , process and tools to drive a culture of continuous improvement and growth
  • Oversee and manages all activities related to the performance management cycle and manages all communication, sensitization and monitoring of the process to ensure its effectiveness and relevance to the business;
  • Establish and maintain linkages between the Performance Management and other talent/people processes to ensure synergy in the application of policies and procedures.
  • Analyses internal and external data and develops recommendations that improve business performance
  • Coaches and builds Line manager capability in setting robust goals, feedback and performance discussions across the business.
  • Understand the Performance Improvement Plan (PIP) process and can coach  LMs through a performance  management challenge
  • Develops performance processes and policies that balance the needs of the individual and the organization
  • Leverages innovative technology in solutions to deliver competitive advantage and leading-edge practices in performance management
  • Develop and apply best practice performance management solutions through relationships with external and internal communities
  • In liaison with Capability and Skills Unit, contribute to the design, implementation and management of effective leadership and employee development and talent management initiatives to address performance gaps related to capacity/knowledge among staff
  • Embed organizational spirit and leadership standards into performance processes, and incorporate performance concepts and expectations into broader learning programs such as onboarding training
  • Challenge line manager to adopt a performance- driven culture underpinned by a strong performance management capability.

QUALIFICATIONS

  • Bachelor’s Degree and Higher National Diploma in HRM
  • 5yrs relevant experience in HR management, with specialisation in performance management
  • Extensive experience in conducting Performance management process.
  • Experience in Coaching and building Line manager capability in performance / productivity management and development
  • Good stakeholder management experience

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