Pharmacy Tech

Job Position: Outside Nairobi

1.    JOB PURPOSE
To provide effective and efficient pharmaceutical services like accurate dispensing of all orders/prescriptions as well as educating patients about their medications to meet customer needs.
    
2.    CRITICAL ACCOUNTABILITIES

MAJOR RESPONSIBILITIES / ACTIVITIES
•    Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
•    Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
•    Verify expiry dates of drugs prior to dispensing medication to patients/customers.
•    Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
•    Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
•    Counsel patients on drug administration and use of devices for optimum wellness and recovery.
•    Receive, return and update drug credits on the system in a timely manner.
•    Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
•    Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
•    Record, monitor and update the expiry list of medications in timely manner.
•    Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office daily.
•    Perform random medication checks daily and Monitor variance levels in your respective centres
•    Compile daily centre reports, which should include drugs expiry lists with dates and quantities, actions taken and incidents reports.
•    Carry out regular weekly centre stock-take exercise.
•    Report any special indicators allocated.
•    Maintain and update personal drug knowledge data base to ensure accurate provision of pharmaceutical care of general disease states as well as specialized knowledge in the assigned area of expertise
•    Prepare duty Rota to ensure that the section has appropriate staff coverage at all times.
•    Participate in recruitment and regular appraisal of staff as well as identifying their training and development needs.
•    Participate in continuous medical education activities and departmental / Centre meetings.
•    Participate in both clinical and subject audits, investigate non-compliances, identifying corrective and preventative measures and prepare summaries and draft reports from audits for the section.
•    Complete any other duties as may be assigned by the department supervisor or manager.

3.    SKILLS AND KNOWLEDGE
    State the minimum acceptable proficiency for this job. 

EDUCATIONAL QUALIFICATIONS
•    K.C.S.E – C Plus
•    Diploma in Pharmaceutical Technology from a recognized institution
•    Registered with The Kenya Pharmaceutical Association
•    Practicing License from The Pharmacy and Poisons Board

RELEVANT EXPERIENCE
•    2 years working experience in a busy facility, preferably a hospital.
•    Proficient in MS Office Suite

PERSONAL CHARACTERISTICS & BEHAVIOURS
•    Able to communicate with medical professionals
•    Able to work with a team of people from various backgrounds and training
•    Excellent customer service skills and empathetic to patients of all ages
•    Good interpersonal skills
•    Culturally sensitive
•    Able to keep up with Continuous Pharmaceutical Developments and Continuous Medical Education programmes
•    Available to work on holidays, and as the need arises within the department
•    Ability to work under pressure and with minimal supervision