Process Associate at Fanisi HR Solutions

Job Description

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Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and development, incentive programs, talent acquisition and retention.

The suitable candidate:

Thinks about building systems Is able to see connections between tasks Is process-oriented and is interested in quality and quality assurance Is able to capture and document lessons learned from client projects and use that learning to improve future projects.

Key Duties and Responsibilities

Prepare and submit client work based on agreed deliverables. Develop and follow up on client proposals. Draft and review client contracts Plan and execute Top Tier programs such as training, client meetings, etc. Develop content on process improvement Collaborate with social media and marketing partners to share content Be a natural critic of Top Tier’s processes and programs. Effectively communicate internally and with the client on progress being made. Manage company correspondence and set up meetings and appointments

Required Specifications

At least 3 years of related work experience A minimum of a degree in a related field Process management experience is an added advantage Analytical and pays attention to detail Ability to work collaboratively with others Ability to manage different projects/stakeholders/interests A self-starter with the ability to work independently and to follow tasks through to completion Ability to use MS Office tools, particularly MS Excel, MS Word and PowerPoint Listening and critical thinking skills