Branch Manager

ABOUT THE COMPANY

An NHIF accredited provider for maternity and gynecological procedures, we provide high quality, affordable, client-centric, respectful maternal & child health care, pediatric, gynecology, and family care assistance at our family care medical centre in Nairobi, Kenya. We started off focusing on maternal health care in 2011 as a mobile clinic, and gradually grew into a full-fledged hospital providing maternal and child health care, outpatient care and emergency medical services, with a vision to expand to various centres across.
We began with serving patients around Thika Road in Nairobi and so far we have conducted more than 4,500 successful deliveries, with zero maternal deaths to date. We continue to walk the extra mile to welcome each new mother as a family member and treat her with the love, dignity and attention she deserves.
Our years of dedication and successful successful maternal health and family care services have obtained us global recognition as the best maternity hospital in Kenya focusing on expanding to additional services with mother and child as its core focus.

JOB SUMMARY

Education        Holder of a degree in any Medical field and from a recognized university. A degree in Business or Health Systems Management is an added advantage.Hold an active License from relevant Medical Body. Experience     Position holder should have at least 5 years’ experience in working as licensed medical personnel and hold a leadership position in a busy health facility. Having worked as a Hospital Administrator or Branch Manager is an added advantageKnowledge and Skills RequirementExcel in people management especially in leading organizations through change management.Experienced in linking strategy to operational execution by using data to drive practice.Comfortable with failing fast and pivoting. Testing new ideas and helping them scale needs one to be comfortable in operating complex, uncertain and evolving environments.   ResponsibilitiesSupervisory Responsibility:Directing and implementing adherence to Jacaranda code of conduct, policies/procedures, and performance of assigned staff;Monitoring staff compliance to customer service;24 Hour accountability and authority for decisions regarding patient care, branch operations and personnel management for the facility.Execution expert:Lead the execution of the strategies developed in collaboration with the senior management this includes streamlining operations to set them up for success;The BM will directly lead the operations and clinical team and will provide leadership and guidance to clinical and operations coordinators.Data driven change agent:Working in collaboration with the Quality Improvement Lead to Conduct deep dives into branch activities and operations to identify improvement areas, developing work plans for change and coordinating team leads to achieve these goals;Evaluating complex data sets to improve patient, financial and care processes and outcomes;Develop and track team leads to meet their KPIs and ensure the Branch is meeting its commitment to uncompromising quality;Maintain departmental standards of Quality.Budget Responsibility:Project anticipated volume and demand for each department, conducts cost analysis, analyzes and monitors budget reports and variances;Evaluate human and materials resource utilization and makes necessary adjustments;Collaborates with finance manager to develop annual budgets for the facility;Any other duties as assigned.

REQUIRED SKILLS

Following care plans, Internal medicine, Business management, Team leadership

REQUIRED EDUCATION

Bachelor's degree