Role Responsibilities Strategy Definition and execution of the regional FM strategy and business initiatives aligning with the global FM strategy. Business Articulation of business performance and underperformance to stakeholders. Business budgeting and forecasting where required. Driving and management of a prudent cost and risk culture. Identification and unblocking of business issues. Support product launches locally. Processes Continuously seek out process simplification and process re-engineering opportunities to improve operational efficiency. Partner with global and local stakeholders and partners to agree prioritise for execution. Keep up to date with local regulations to assess impact / business opportunities and manage any changes to business processes and infrastructure. Import and export best practices with wider FM regional COO teams. Represent the business when interacting with the support functions. People and Talent Lead, manage and develop a high performing FM COO East Africa team in supporting the FM Regional Head and local FM Head in managing and running the local FM businesses. Risk Management Running of the local FM Non-Financial Business Risk Forums (FM NFRFs). Lead the identification, assessment and mitigation of operational risks in-country. Establish and execute effective controls to measure, monitor, assess, report and escalate risks (operational and regulatory) where appropriate. Delegate for FM Heads where required Governance Supervision of FM, and oversight of Treasury Markets, and Capital Markets Products and Solutions (CMPS) in the dealing rooms in the Region, where applicable. Ensuring dealing room staff adhere to internal and external processes and procedures, and governance practices set out by the FM risk committees. Supervise and coordinate in-country front office compliance reviews to ensure regulatory requirements are met and audits. Provide business support on dealing room management, eg. capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc. Regulatory and Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the FM COO East Africa team to achieve the outcomes set out in the Bank’s Conduct Principles. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Financial Markets Heads Local front office desk heads, including TM, and CMPS Regional and local CTOOs FM Product COOs Compliance, local and FM Operational Risk, local and FM FM Audit FM Operations Traded Credit and Market Risk Finance, local and FM Other Responsibilities Embed Here for good and Group’s brand and values in FM COO East Africa team Our Ideal Candidate Role Specific Competencies Financial Markets Project Management Governance and Control About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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