Business Operations Manager

Location: Nairobi

Industry: Furniture

Gross Salary: KES 150k– 200k

Our client in the furniture industry is looking to hire a driven Business Operations Manager to maximize their company’s operating capabilities, oversee their marketing strategies, and guarantee customer satisfaction.

Responsibilities:

• Manage the sales operations team to ensure efficient order processing, inventory management, and order fulfillment.

• Develop and monitor sales KPIs, analyze performance, and implement improvements to boost sales efficiency.

• Champion a customer-centric approach throughout the organization.

• Identify and implement initiatives to improve the overall customer experience, from order placement to product delivery and post-sales support.

• Oversee the supply chain, including sourcing, procurement, production planning, and logistics, to ensure on-time delivery and cost efficiency.

• Collaborate with the production team to maintain high-quality standards and optimize manufacturing processes for cost-effectiveness.

• Lead and develop a diverse team of professionals, fostering a culture of collaboration, continuous improvement, and accountability.

• Manage the operations budget, monitor expenses, and identify opportunities for cost reduction.

• Ensure all operations adhere to relevant industry regulations and safety standards.

Key Qualifications 

• Bachelor's degree in business administration.

• Minimum of 5 years of experience successfully managing complex enterprise.

• Proficient ethical leadership abilities.

• Ability to streamline or implement structures and roles that boost efficiency while supporting rapidly shifting business demands.

• Excellent communication skills, both written and verbal.

• Outstanding people skills.

How to Apply

If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Business Operations Manager) before 28th Sept 2023.