Customer Experience Assistant Job

Key Responsibilities:Attending to Customer Enquiries Responding to Social Media Queries Outbound Calls to Clients Preparation of Premium Deductions Reports Preparing Various internal and regulatory reports Rotational Front Office Duties Ensuring Communication to Customers is streamlined and effective Creating messaging and Email Content in liaison with Marketing and Corporate Communications Running various customer initiatives and campaigns to improve Customer Satisfaction Processing Individual Life Benefits Fund Valuation for Non-Linked Investments Any other duties assigned from time to time Qualifications: Degree in Actuarial Science or any other Statistical Field At least 1 year of Customer Service or Contact Center Experience Experience in the use of a CRM and any other Business-Related System Progress in Insurance Papers is an added advantage Key Skills: Ability to communicate with impact. Solution focused Good Analytical and business reporting skills Ms. Excel Proficiency Good negotiation skills. Excellent organization skills. Good interpersonal skills Ability to work effectively in a team How To ApplyYou can also apply by sending your Application letter, CV and Supporting documents to by Friday 6th January 2023N.B: 1.Dont Miss Out On Your Next Job. Let's Have Your CV. Upload Your CV Here. NB: 2. Advance & Grow In Your Career?. Check Out Best short Courses For You.