HR Officer

Key Responsibilities

1. Talent Acquisition & Onboarding

• Manage end-to-end recruitment across departments

• Partner with leadership to define job roles and hiring criteria

• Build and maintain a strong candidate pipeline

• Track recruitment metrics (time-to-hire, quality-of-hire)

• Coordinate and improve onboarding processes for faster employee integration

2. Performance Management & Accountability

• Support implementation of performance management frameworks

• Track team KPIs and ensure alignment with business goals

• Coordinate performance reviews, probation assessments, and confirmations

• Support managers in addressing performance gaps

• Promote a culture of accountability and continuous feedback

3. HR Operations & Compliance

• Act as the first point of contact for HR-related matters

• Maintain accurate employee records and HR systems

• Ensure compliance with Kenyan labour laws and statutory requirements (NSSF, NHIF, PAYE)

• Manage employment documentation and HR policies

• Handle employee relations, grievances, and disciplinary processes

• Conduct exit interviews and provide insights

4. Payroll & Benefits Administration

• Prepare and manage monthly payroll accurately and on time

• Administer employee benefits and welfare programs

• Ensure statutory deductions and filings are compliant

• Liaise with finance and external partners as needed

5. People & Growth Enablement

• Support workforce planning and team structuring

• Improve onboarding efficiency and employee productivity

• Partner with leadership to drive execution across teams

• Contribute to building scalable HR systems aligned with company growth

Key Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or related field

• 2–4 years’ experience in HR or People Operations

• Strong understanding of Kenyan labour laws and HR best practices

• Proven experience in recruitment and onboarding

• Strong organizational and execution skills

• Excellent communication and interpersonal skills

• Ability to work cross-functionally and influence stakeholders

• Experience using HRIS, ATS, or payroll systems to manage employee data and recruitment processes efficiently

• Strong analytical skills with the ability to track, interpret, and report on HR metrics