HR Administration

Under the direct supervision of the Human Resources Manager, the HR Senior Assistant provides technical and administrative support for the timely processing, recording, monitoring, and maintenance of transactions across all HR management service lines, ensuring alignment with UNOPS rules, regulations, and policies. The incumbent serves as the primary point of contact for internal and external clients, resolving inquiries regarding routine processes and providing guidance on various HR initiatives and services.

The HR Senior Assistant provides technical and administrative support to ensure the efficient processing, documentation, monitoring, and maintenance of a wide range of HR transactions and services delivered to Office personnel.

Functions / Key Results Expected

HR Advice

• Provide guidance to personnel on administrative procedures, processes and practices related to the delivery of HR services.
• Assist the HR Lead in engaging with internal and external clients, addressing routine inquiries and escalating complex or exceptional issues as needed.
• Contribute to a positive onboarding experience by supporting the timely processing of new hire documentation and orientation tasks.
• Advise personnel on standard aspects of recruitment, performance management, and learning and development processes in accordance with UNOPS policies.

Talent Acquisition and Administration

• Support the end-to-end recruitment process, including the preparation of offers and rejections, data entry in the HR information system (HRIS), and coordination of reference checks.
• Assist in the longlisting, testing, and interviewing stages, including calculating applicable fees and documenting recruitment proceedings, particularly for General Service (GS) positions. Finalize selection and other required process approvals
• Inform and advise personnel, consultants, partners, and project resources on standard conditions of service and entitlements based on their contract modality, ensuring timely and efficient onboarding.
• Follow up with supervisors and personnel to ensure timely completion of HR processes such as absence requests and performance evaluations in HRIS.
• Support payroll verification processes and maintain accurate HR records and reference files.
• Monitor the status of HR actions, including expiring contracts and pending separations, to enable timely intervention by the HR Lead and supervisors.

Knowledge Building and Sharing

• Provide planning, logistical, and administrative support for HR-related training sessions and learning initiatives.
• Participate in the delivery and facilitation of knowledge-sharing activities to build HR capacity within the organization

Skills

Human Resources Policies, Human Resources Information Systems, Office Administration, Human Resources Operations

Education Requirements

Required

• Secondary school (or equivalent) with 5 years of relevant experience OR
• Bachelor’s degree (or equivalent) in any discipline with 1 year of relevant experience is required

Desired

• A globally or nationally recognized professional certificate in Human Resource Management (HRM) is desired.

Experience Requirements

Required

• Relevant experience is work in recruitment and HR generalist services.
• Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems are required.

Desired

• Experience of working in multicultural environments or UN system organizations in a developing country is desired.
• Experience in development or humanitarian contexts is desired.

Language Proficiency

Level Requirement English Fluent Required

Additional Information

• UNOPS does not accept unsolicited resumes.
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks