LOSS CONTROL OFFICER

JOB TITLE: LOSS CONTROL OFFICER

NATURE OF JOB: FULL TIME

INDUSTRY: MANUFACTURING

SALARY: KSHS.25,000

JOB LOCATION: MLOLONGO

DUTIES AND RESPONSIBILITIES

Surveillance and Monitoring

• Monitor live CCTV footage to detect suspicious activities in real-time across company premises (factories, warehouses, offices, and sales points).
• Review archived CCTV footage during investigations to establish timelines and gather evidence.
• Ensure all surveillance and alarm systems are functional, up-to-date, and regularly maintained.

Asset Protection

• Conduct regular physical inspections of all entry/exit points, storage areas, and production zones to deter theft and tampering.
• Monitor and document stock movement and ensure strict adherence to inventory control procedures.
• Work closely with storekeepers and inventory officers to identify discrepancies or unusual activities.

Investigation and Reporting

• Promptly investigate cases of internal and external theft, stock discrepancies, property damage, or policy violations.
• Conduct interviews, gather witness statements, and prepare detailed incident and investigation reports.
• Escalate unresolved or high-risk cases to management and law enforcement where necessary.

Loss Prevention Strategy

• Develop and implement preventive measures that reduce risk exposure, including stricter access control, staff checks, and improved surveillance coverage.
• Analyze loss patterns and trends to recommend corrective actions to management.
• Support implementation of loss control procedures aligned with company goals and regulatory standards.

Staff Supervision and Training

• Sensitize all staff on loss prevention policies and personal responsibility in safeguarding company property.
• Train employees on proper reporting channels and how to identify and report suspicious behavior.
• Conduct periodic refresher training and awareness campaigns for staff across all departments.

Policy Enforcement

• Enforce company security and operational policies by ensuring all departments comply with standard procedures.
• Monitor adherence to access control policies — including staff ID usage, visitor logs, and vehicle inspections.
• Recommend policy changes where current procedures are ineffective or outdated.

Collaboration and Coordination

• Work collaboratively with HR, operations, warehouse, sales, and finance teams to ensure alignment in loss prevention efforts.
• Serve as the liaison between the company and contracted security firms to ensure guards are alert, trained, and following protocol.
• Coordinate emergency response procedures such as evacuation drills, incident containment, or first-responder coordination.

Documentation and Compliance

• Maintain updated logs of all security incidents, access violations, theft reports, and follow-up actions.
• Support internal and external audit teams with necessary documentation and field support.
• Ensure all activities are compliant with legal and company-specific guidelines regarding security and privacy.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Business Management, Security Management, or a related field
• Minimum of 2 years experience working as a Loss Control Officer or in a similar role
• Proven experience in operating and monitoring CCTV systems, security alarms, and other loss prevention technologies
• Hipora training certification is mandatory
• Strong analytical and observational skills with keen attention to detail
• Ability to work independently with minimal supervision
• Excellent communication, reporting, and interpersonal skills
• High level of integrity, confidentiality, and professionalism