Operations Clerk

Key Responsibilities.

Assist management and service advisors with various administrative duties, including scheduling meetings, handling correspondence, and preparing reports. Accurately process, update, and file work orders, invoices, and other relevant documents for both internal and customer-facing purposes. Act as a point of contact for customer inquiries, both in person and via phone, providing information on service status and relaying messages to the service team. Monitor and track parts inventories and help manage stockroom organization. Maintain accurate and organized digital and physical records, including customer information, service history, and inventory data. Liaise with suppliers and vendors to manage orders and deliveries, and coordinate with other internal departments, such as service and repair. Arrange and confirm deliveries of parts and equipment, prepare necessary paperwork, and ensure timely and accurate arrivals. Ensures marking-off of completed deliveries and accurate filing . Ensures that files are up-to-date as per deliveries against tallies . Maintains effective team work and communication with all support departments to ensure that established standards of operations are achieved. Perform other general office tasks such as answering phones, managing mail, and assisting with other projects as needed. Required Skills and Qualifications. Degree or Diploma in business or any related field. Demonstrates a high level of confidentiality, competency and professionalism at all times Excellent interpersonal and communication skills. Knowledge of and proficiency in technological innovative tools Problem-solving skills. Excellent time management and organizational skills. Active listening skills and attention to detail. Function within a team environment. Ability to be flexible with work assignments. Ability to use one’s initiative and be proactive