Sales Account Manager
Job descriptions & requirements
ABOUT THE COMPANY
An MGallery signature hotel where nature meets sophistication and the vibrant essence of Nairobi's cultural and social scene.
JOB SUMMARY
QualificationsBachelor's degree in Business, Marketing, or related field3+ years of experience in account management or sales, preferably in a similar industryProven track record of meeting or exceeding sales targetsStrong skills in relationship building, negotiation, and strategic planningProficiency in CRM software (e.g., Salesforce) and Microsoft Office SuiteExcellent communication and presentation skillsAbility to analyze data and create insightful reportsExperience in managing high-value client relationshipsIndustry knowledge relevant to our products or servicesUnderstanding of the Kenyan and East African marketFluency in English and SwahiliSales or account management certifications (preferred)Willingness to travel as required for client meetingsJob DescriptionWe are seeking a dynamic and results-driven Sales Account Manager to join our team in Nairobi, Kenya. As a Sales Account Manager, you will be responsible for managing and growing relationships with our most valuable clients, driving sales, and ensuring customer satisfaction.Develop and maintain strong, long-lasting client relationshipsCreate and implement strategic account plans to maximize revenue growthIdentify new business opportunities within existing accountsNegotiate contracts and close agreements to maximize profitsCollaborate with cross-functional teams to ensure client satisfaction and retentionConduct regular client meetings to understand their needs and present solutionsMonitor and report on account performance, sales forecasts, and key metricsStay informed about market trends, competition, and industry developmentsResolve any client issues or concerns promptly and professionally
REQUIRED SKILLS
Market research, intelligence, Sales strategy, Business development, Account management, Sales performance tracking and reporting
REQUIRED EDUCATION
Bachelor's degree
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