Secretary, Radiology at Aga Khan University Hospital

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University’s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tertiary, teaching and referral health care facility in sub-Saharan Africa. ​For over fifty years, Aga Khan University Hospital, Nairobi (AKUH) has been taking care of families in East Africa.Summary Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.Reporting to the Manager Radiology, the incumbent will provide administrative support services and also support the department quality activities. Key Responsibilities: Handle administrative details of the departmentProvide secretarial cover as the Personal Assistant (PA) to the Chair when the PA proceeds on leave or is away for any other reasonReceive and redirect incoming calls, mail and correspondencesPrepare Departmental meetings’ agenda in advance, arrange meeting facilities, prepare and distribute minutes of the meetings and make follow-ups on action itemsUpdate the monthly departmental QVR before every 5th day of monthCoordinate revision of Departmental Policies, protocols and ProceduresCoordinate and Organize Departmental Quality Improvement Patient Safety meetings (DQIPs)Collect, monitor and analyze data for departmental key performance indicators on a monthly basisCoordinate with the Radiation Safety Officer with matters regarding the departmentLiaise with Institutional Quality office for JCIA and ISO internal Audits and spot checksChampion customer care at the reception areaVerify all patients’ data in the computer system are billed correctly and escalate all unbilled scans accordinglyUpdate Staff Files and maintain the department’s Annual Sick Leave and annual leave dataOrganize Departmental Orientation for all new radiology staff Requirements: Diploma in Medical Secretarial Studies/General Secretarial/Office Management, Bachelor’s degree in a related field will be an added advantageAt least 2 years work experienceProficient in computersSuperior written and verbal communication skillsDemonstrate ability to relate well with faculty and hospital staff at all levelsOrganizational and time management skillsDemonstrate initiative; ability to set goals and priorities and work effectively with minimum supervisionAble to work flexible/long hours as and when required