Consultant – Technical Program Manager

ABOUT THE COMPANY

Living Goods aims to save lives at scale by supporting digitally empowered community health workers. We work with governments and partners to leverage smart mobile technology, rigorously strengthen performance, and relentlessly innovate to cost-effectively deliver high-quality, impactful health services.
Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to their neighbors’ doorsteps. These CHWs also earn meaningful compensation and enhance their stature in the process, reinforcing a virtuous cycle of trust. We are deeply focused on systemic change, and partner with governments and other partners to transform access to primary health care for mothers and children. We put patients first and strive to create a world in which every mother gives birth safely and no child dies from an easily treatable–or preventable–disease like malaria, pneumonia, or diarrhea. We believe universal health care is possible when community health workers (CHWs) are equipped to serve as the engine for stronger health systems.
Living Goods is a nonprofit, but we apply best practices borrowed from the private sector to drive measurable results and ensure cost-effective services. We’re nimble and quick-footed, and hold ourselves accountable to quantifiable and aggressive targets designed to drive health impact. We’re idealistic—but pragmatic—and we push ourselves to learn, adapt, and optimize our approaches in cases where we fail to meet targets or when local circumstances change.
We’re also fanatical about numbers. By maintaining our focus on measurable data, we’ve found technology and analytics are valuable allies in driving cost-effective, high-quality community health programs. We infuse data into our end-to-end operations, from real-time performance management to preventing stock-outs of essential medicines, monitoring disease outbreaks, ensuring equity in treatment, and closing gaps in patient referrals to full-service health facilities.

JOB SUMMARY

The Technical Project Manager will lead and coordinate national community health digitization initiatives, working in close partnership with the Ministry of Health and key stakeholders through the Program Management Unit (PMU) to strengthen governance, delivery, and sustainability of community health digital programs. The role is responsible for overseeing effective implementation of digital health programs, ensuring strong technical and product management practices, and enabling data-driven decision-making that enhances community health worker performance, supervision and overall health system outcomes.RequirementdA Bachelor’s degree in Health Informatics, Digital Health, Computer Science, or a related discipline.Professional certification in Project Management (e.g PMP, PRINCE2, Agile/Scrum).Product management training and certification is desirableAt least 7–10 years of progressive experience managing large-scale digital health programsDemonstrated experience implementing and scaling digital health information systems, preferably within government or donor-funded environments.Experience working with national and/or county governments in Kenya’s health sector.Strong project and program management skills, coupled with a focus on user adoption of Digital Health solutions through human-centered designStrong understanding of agile methodologies and experience managing product backlogs, release schedules, and delivery cycles.Strong understanding of digital health systems architecture, interoperability standards, data governance, and health information systemsFamiliarity with community health information systems and national digital health strategiesA good understanding of government systems, stakeholder engagement, puAbility to communicate effectively with diverse stakeholders, including end users, strategic partners, and technical teams.Comfort in a rapidly changing environment, with the ability to handle uncertainty and drive problem-solving initiatives.Ability to think out-of-the-box to solve complex problems and drive innovation.Creative thinker with exceptional problem-solving skills.Enthusiasm and passion for digital health for development.

RESPONSIBILITIES

Strategic Leadership and Technical OversightCoordinate the design, development, deployment, and continuous improvement of the Community Health digital systems in collaboration with government stakeholders and technical partners.Facilitate the establishment, adoption, and enforcement of relevant technical governance standards for the implementation of digital health initiatives ensuring alignment with national digital health policies, global standards, and best practices.Provide oversight to ensure community health digital products follow recognized product management practices, including defined ownership, user-focused design, product roadmap design, iterative delivery and release management.Develop and implement performance management systems to track team progress, address challenges, and recognize achievements. Ensure the technical quality and rigor of projects with clear objectives and deliverables.Program ManagementLead the PMU to develop, implement, and monitor community digital health programs aligned with national health goals and local needs.Oversee the planning, budgeting, and resource allocation for community health digital initiatives.Coordinate national community health digital governance forums including Steering Committees, Technical Working Group, and sub-committees to ensure they are convened based on agreed schedules.Manage implementation of digital health initiatives based on approved roadmaps and project plans.Track program performance metrics, identify areas for improvement and manage risks in collaboration with other government stakeholders and departments.Stakeholder management and partnershipsEstablish and maintain strong working relationships with government officials and partnersServe as the central coordination point for community health digitisation stakeholders, ensuring alignment of roles and priorities across national and county levels.Collaborate with government agencies to streamline processes and ensure compliance with regulations.Provide regular, structured reporting stakeholders on progress, risks, performance metrics, and outcomes of community health digital initiatives.Advocate for policies and funding that support community health digital initiatives.Enable knowledge sharing by catalysing cross-learning and operationalization of best practices and documentation of playbooks. 

REQUIRED SKILLS

Programme management, Process development, Stakeholder communication, Quality management, Project management, Planning

REQUIRED EDUCATION

Bachelor's degree