General Manager

Key Responsibilities

Operations Management:

• Oversee daily factory operations, from production to packaging and distribution.
• Implement efficient processes to optimize production capacity and reduce costs.
• Ensure compliance with all food safety, hygiene, and quality standards (HACCP, ISO, KEBS).

Leadership & Team Management:

• Lead, train, and motivate departmental heads (production, quality assurance, logistics, sales, and HR).
• Foster a positive, performance-driven work culture.
• Oversee workforce planning, performance reviews, and employee development.

Strategic Planning & Growth:

• Develop and execute business strategies to increase market share and profitability.
• Analyze market trends and customer insights to identify growth opportunities.
• Drive product innovation and oversee new product development initiatives.

Financial & Resource Management:

• Prepare and manage budgets, forecasts, and financial reports.
• Monitor key performance indicators (KPIs) and ensure targets are achieved.
• Ensure efficient utilization of resources and cost control.

Sales & Distribution Coordination:

• Collaborate with sales and marketing teams to improve distribution networks and brand presence.
• Establish strong relationships with retailers, distributors, and suppliers.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Food Science, or related field (Master’s preferred).
• Minimum 5–8 years of managerial experience in food or beverage manufacturing (ice cream or dairy industry is a plus).
• Strong leadership, organizational, and decision-making skills.
• In-depth understanding of production operations, quality control, and supply chain management.
• Excellent communication and interpersonal skills.