HEAD OF COMMERCIAL & GROWTH(SOFTWARE)

JOB TITLE:HEAD OF COMMERCIAL & GROWTH(SOFTWARE)

NATURE OF JOB: FULL TIME

SALARY:KSHS.75,000-90,000 PLUS COMMISSION

JOB LOCATION:NAIROBI

DUTIES AND RESPONSIBILITIES

Strategic Commercial Leadership

• Develop and execute a comprehensive revenue and go-to-market strategy aligned with the company’s growth objectives.
• Lead commercial planning and forecasting across all business segments. Identify new market opportunities, partnerships, and channels to drive topline growth.
• Collaborate with product and marketing teams to align commercial strategy with product capabilities and customer needs.

Sales & Business Development

• Build, lead, and manage the sales and business development teams to achieve monthly and quarterly targets.
• Define and monitor key sales metrics and KPIs to track performance and optimize results.
• Establish and maintain strong relationships with key clients and partners.
• Lead contract negotiations and close high-value deals with enterprise and SME clients.

Commercial Operations & Systems

• Own and optimize the commercial tech stack (Zoho CRM, Zoho Books, and other relevant tools), ensuring accurate reporting, usage discipline, and data integrity.
• Ensure end-to-end visibility of the sales funnel and pipeline management.
• Work closely with finance and operations to ensure smooth invoicing, collections, and revenue recognition processes.

Team Leadership & Performance Management

• Mentor and develop a high-performing commercial team, setting clear objectives and providing ongoing coaching.
• Foster a culture of accountability, performance excellence, and continuous improvement.
• Drive cross-functional alignment with marketing, product, and customer success teams.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree in Business, Marketing, Economics, or a related field. A master’s degree is an added advantage
• 5+ years of progressive experience in sales, business development, or commercial
• management, preferably in the Kenyan tech ecosystem or a high-growth startup
• Demonstrated success in building and scaling revenue teams and meeting aggressive growth targets
• Proficient in using Zoho CRM, Zoho Books, and other commercial tools
• Strong analytical, communication, and negotiation skills
• Entrepreneurial mindset with a deep understanding of the local market dynamics