Front Office / Administrative Officer

Key Responsibilities:

• Greet and assist visitors, clients, and vendors in a professional and friendly manner.
• Answer and direct phone calls, emails, and other correspondence to the appropriate departments.
• Manage office supplies and inventory, placing orders as needed.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Maintain a clean, organized, and welcoming front office and reception area.
• Maintain filing systems and office records both digitally and physically.
• Support HR, finance, and operations teams with administrative tasks such as document preparation, data entry, and reports.
• Ensure the office complies with health, safety, and security standards.
• Coordinate with building management and external service providers when necessary.
• Handle incoming and outgoing mail and packages.

Qualifications & Skills:

• Diploma or Bachelor’s Degree in Business Administration, Office Management, or a related field.
• Minimum of 1–2 years’ experience in a similar front office or administrative role.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong organizational and time management skills.
• Friendly, approachable, and customer-service oriented.
• Ability to work independently and handle confidential information with integrity.
• Prior experience in a tech or business services environment is an added advantage.

Shortlisting Task – Required for Application

To assess your suitability for the role, we require a short practical task as part of your application:

Task:

You have just joined Plusx Solutions as the Front Office / Administrative Officer. The Operations Manager has asked you to:

1. Draft a professional email responding to a client who is requesting to schedule a meeting with the Director for the following week.
2. Create a simple inventory list of five essential office supplies and show how you would track stock levels and reorder thresholds (can be in a basic table format using Word or Excel).