Front Office Desk Assistant
BrighterMonday Consulting
Admin & Office
Job Summary
We are seeking a highly organized, professional, and customer-oriented Front Office Desk Assistant to join our dynamic real estate company. The successful candidate will be responsible for managing front office operations, coordinating the schedules of multiple managers and directors, handling customer service queries, and supporting overall admini
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
● Front Office Management:
○ Welcome and receive all visitors in a professional and courteous manner.
○ Maintain a clean and organized reception area.
○ Keep accurate visitor logbooks and history records.
● Schedule & Diary Management:
○ Organize and manage daily calendars for 4–5 managers and directors.
○ Schedule and set up internal and external meetings, ensuring all logistics are in place.
○ Send reminders and follow-ups to ensure time efficiency.
● Administrative Support:
○ Take meeting minutes and distribute actionable items.
○ Support managers and directors with documentation and filing.
○ Manage petty cash and maintain accurate records of office expenses.
● Customer Service & Retention:
○ Handle customer inquiries and complaints professionally, ensuring high levels of customer satisfaction.
○ Build positive relationships with clients and visitors to enhance customer loyalty and retention.
○ Provide timely and helpful information to prospective and existing clients.
● Operational Coordination:
○ Act as the communication bridge between departments and directors.
○ Ensure the smooth running of daily office operations.
○ Assist in organizing company events, meetings, and team activities.
Qualifications & Requirements:
● Minimum of a Diploma in Business Administration, Customer Service, Office Management, or a related field.
● 3+ years of relevant experience in a similar role, preferably in real estate or customer service.
● Excellent time management, organizational, and multitasking skills.
● Strong verbal and written communication skills.
● Professional appearance and attitude.
● Proficient in Microsoft Office Suite (Word, Excel, Outlook).
● Ability to handle confidential information with integrity.
● Experience in managing petty cash and simple record-keeping.
Key Competencies:
● Customer-focused with a friendly and approachable demeanor.
● Strong interpersonal and people-management skills.
● Attention to detail and a proactive approach.
● Calm under pressure and able to manage multiple priorities.
● Punctual, reliable, and resourceful.
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
