Manager, Product and Innovation

Responsibilities

• Develop and execute product strategies to meet the needs of the market and drive revenue growth.
• Collaborate with cross-functional teams to design, develop, and launch new products and features.
• Conduct market research to identify new opportunities and trends in the financial technology space.
• Define product requirements and user stories, ensuring they align with business goals and customer needs.
• Build business models to show the expected uptake and profit contribution of new products.
• Build the commercial framework suitable for the local market for new products and services.
• Provide product knowledge and materials to support sales teams in taking these to market.
• Work with Marketing to build suitable programs to assist introduction of new products to market.
• Work with Shared Technology and Operations to ensure that products are delivered within timeframe and the relevant processes and procedures are in place.
• Assess the potential of new and existing markets, considering statistics and expenditures, and make recommendations to management.
• Track competitor activities and develop appropriate strategies to protect and enhance the company's market share.
• Build and maintain contacts and relationships with industry players, interest groups, and stakeholders within and outside Kenya to enhance and strengthen Interswitch's market position.
• Empower and guide subordinates towards the achievement of business targets.

Key Performance Metrics:

• Overall organization growth level.
• Growth levels of new products.
• Number of products developed and implemented within agreed period.
• Cost-effectiveness of products.
• Market performance of new products.
• Number of enhanced products and performance implications.
• Timeliness, quality & comprehensiveness of market reviews and research.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Finance, or related field.
• Relevant professional qualification will be an added advantage.
• Minimum of 8 years' experience in product management, preferably in the financial technology space.
• Proven track record of successfully launching and managing products from ideation to launch.
• Strong business acumen and ability to develop and execute product strategies that align with business goals.
• Excellent leadership and team management skills, with the ability to mentor and manage a small team of product managers and designers.
• Strong analytical and problem-solving skills, with the ability to analyze data and user feedback to drive product innovation.
• Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and build strong relationships with stakeholders.
• Experience with agile development methodologies and project management tools such as JIRA or Trello.
• Excellent verbal and written communication skills