Office Administrator & Reservations Coordinator
The Platinum Group Africa Limited
Admin & Office
Job Summary
We are seeking a proactive and detail-oriented Office Administrator & Reservations Coordinator to join our team. The ideal candidate will be responsible for managing daily office operations while also handling client reservations. This dual-role position requires excellent organizational skills, a customer- first attitude, and the ability to multitask in a dynamic environment.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Key Responsibilities:
- Oversee general office administration, including filing, correspondence, and supplies management
- Coordinate and manage client reservations efficiently and professionally
- Handle incoming calls, emails, and walk-in inquiries related to reservations or administrative needs
- Maintain up-to-date records of bookings, payments, and schedules
- Prepare reports and assist with invoicing and other basic financial tasks
- Support management with scheduling, meeting coordination, and general office support
- Ensure the office environment is well-organized and conducive to smooth operations
Requirements:
- Diploma or degree in Business Administration, Hospitality Management, or a related field
- 3 to 5 years of experience in office administration and/or reservations
- Proficiency in MS Office Suite and reservation management systems
- Strong communication and interpersonal skills
- Ability to prioritize tasks and work with minimal supervision
- High level of integrity, discretion, and attention to detail
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