Account Executive - SAP Academy for Customer Success - Kenya (Hybrid)

What You’ll Do 

As an Account Executive within the SAP Next Gen - Academy for Customer Success, you will be responsible for the following:  

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. 
  

• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.  
  

• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.  
  

• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers. 
  

What You Bring

• 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
  
• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
  
• A cooperative and productive approach to working relationships, internally and externally.
  
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
  
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
  
• Proficiency in English to engage with our global and local network.
  
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)
  
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
  
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
  
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
  
• A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results-oriented approach and the courage to take initiative
  

What You’ll Do

As an Account Executive within the SAP Next Gen - Academy for Customer Success, you will be responsible for the following:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
  
• Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
  
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
  
• Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.