HUMAN RESOURCE & OPERATIONS OFFICER

JOB TITLE

HUMAN RESOURCE & OPERATIONS OFFICER

NATURE OF JOB

FULL TIME

INDUSTRY

REAL ESTATE

SALARY

KSHS. 40,000 -60,000 (NET SALARY) 

JOB LOCATION

WESTLANDS

DUTIES AND RESPONSIBILITIES

Recruitment & Onboarding

• 
  
• Develop and implement recruitment strategies to attract qualified candidates.
  
• Screen, interview, and hire employees in line with company needs.
  
• Coordinate onboarding processes to ensure smooth integration of new hires.
  

Employee Relations & Engagement

• 
  
• Serve as the primary point of contact for employee inquiries and concerns.
  
• Promote a positive work environment through engagement initiatives and
  

team-building activities.

• 
  
• Address conflicts and mediate issues between employees as needed.
  

Performance Management

• 
  
• Develop and implement performance appraisal systems.
  
• Support managers in setting objectives, conducting reviews, and managing
  

employee growth plans.

• 
  
• Provide guidance on promotions, disciplinary actions, and performance
  

improvement plans.

HR Policies & Compliance

• 
  
• Develop, update, and enforce HR policies in accordance with local labor laws and
  

company standards.

• 
  
• Ensure the company complies with statutory requirements (payroll, taxes,
  

employment laws, benefits, etc.)

• 
  
• Maintain accurate HR records and reports.
  

Payroll & Benefits Administration

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• Oversee payroll processing in coordination with finance.
  
• Manage employee benefits programs, leaves, and compensation structures.
  
• Advise management on salary reviews and incentive programs.
  

Office Operations

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• Oversee day-to-day office operations including supplies, equipment, and facility
  

management.

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• Coordinate with vendors, service providers, and contractors for office needs.
  
• Ensure smooth functioning of office systems, tools, and administrative processes.
  
• Support management in budgeting, procurement, and expense tracking for
  

operational activities.

• 
  
• Implement processes to improve operational efficiency and employee experience.
  

KEY REQUIREMENT SKILLS AND QUALIFICATION

• 
  
• Degree in Human Resources, Business Administration, or a related
  

field

• 
  
• 3–5 years of proven experience in HR management or a similar role preferably in hospitality
  
• Oversee all HR functions and ensure smooth day-to-day operations within the company
  
• Strong understanding of labor laws and HR best practices
  
• Excellent communication, negotiation, and interpersonal skills
  

HOW TO APPLY

• 
  
• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
  
• Interviews will be carried out on a rolling basis until the position is filled.
  
• Only the shortlisted candidates will be contacted.