Account Executive -Uganda (For An Insurance Broker Located In Uganda)
Job summary
The Account Executive Is Responsible For Managing And Expanding A Portfolio Of Clients Across General Insurance, Corporate Insurance, And Insurance International Private Medical Insurance (Ipmi) Segments. The Role Ensures Excellent Client Service, Drives Policy Renewals, And Supports New Business Growth While Maintaining Strict Compliance With The Insurance Regulatory Authority Requirements. The Position Serves As The Primary Contact For Clients And Insurers, Ensuring That All Policies, Claims, And Service Requests Are Handled Efficiently And Professionally.
Job descriptions & requirements
Employer: A Leading Insurance Brokerage Company With Headquarters In Nairobi And Branch Office In Uganda
Salary: Kshs. 100,000 - 110,000 Plus Company Benefits
Requirements:
- Bachelors Degree In Actuarial Science, Risk Management, Business Administration, Or A Related Field.
- Professional Insurance Certifications (E.G., Cop, Diu, Cii, Acii Or Equivalent) Are Highly Desirable.
- Proven Ability To Negotiate With Insurers, Manage Complex Claims, And Handle Multinational Placements.
- Strong Knowledge Of Ugandan Insurance Regulations And Regional Market Dynamics.
- Proficiency In Ms Office Suite And Insurance/Accounting Software (E.G., Navision, Crm Tools).
- A Solid Understanding Of The Insurance Sector, Including Specific Product Knowledge Relevant To The Companys Offerings.
Experience:
Minimum Of 2 Years Experience In Insurance Account Management, Client Servicing, Or Underwriting Preferably Within Ipmi, General, Or Corporate Insurance.
Responsibilities:
- Client Relationship Management: - Manage A Portfolio Of Individual And Corporate Clients, Serving As Their Primary Contact For Policy Advice, Renewals, And Service Queries. Provide Tailored Insurance Solutions And Guide Clients Through Policy Selection, Coverage Changes, And Claims Processes. Proactively Engage Clients To Ensure High Satisfaction, Retention, And Opportunities For Cross-Selling Across General Insurance, Corporate Insurance And Ipmi Products.
- Business Development & Portfolio Growth: -Support Business Development Efforts By Identifying New Prospects, Nurturing Leads, And Presenting Tailored Proposals To Secure New Accounts. Work With Marketing And Product Teams To Develop Strategies For Cross-Selling And Upselling, With A Focus On Meeting Monthly And Annual Sales Targets.
- Policy Administration & Renewals: - Coordinate The Preparation Of Quotations, Policy Documents, Endorsements, And Renewals In Collaboration With Underwriting Teams And Insurance Carriers. Track And Manage Renewal Timelines, Ensuring Accurate And Timely Policy Issuance And Premium Collection.
- Claims & Service Support: - Serve As A Key Liaison For Clients During The Claims Process. Assist In Gathering Documentation, Liaising With Claims And Care Management Teams, And Keeping Clients Informed On Claim Status. Escalate Complex Claims To Senior Team Members And Ensure Swift Resolution To Maintain Service Excellence.
- Market & Product Knowledge: - Maintain An Up-To-Date Understanding Of Ipmi Offerings, General Insurance Products, And Corporate Risk Solutions. Monitor Market Trends, Competitor Activity, And Regulatory Developments To Provide Informed Recommendations To Clients And Internal Teams.
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