AGENCY PROJECTS MANAGER

Key Responsibilities

Agency Traffic Management

·        Workflow Orchestrator: Develop and maintain a streamlined workflow for all incoming projects, ensuring efficient resource allocation and clear communication channels.

·        Task Juggler: Break down projects into actionable tasks, assigning them to the appropriate team members based on skillset and availability. Prioritise tasks considering deadlines and project dependencies.

·        Communication Champion: Foster clear and consistent communication within the agency, keeping all stakeholders (clients, account managers, creative teams) informed of project progress, potential roadblocks, and task updates.

·        Resource Guru: Monitor team workload and resource allocation, identifying and mitigating any bottlenecks to prevent delays and ensure smooth project delivery.

·        Milestone Tracker: Track project milestones and deadlines like a hawk, proactively identifying any potential delays and taking corrective action to keep projects on schedule.

·        Problem-solving Pro: Anticipate and troubleshoot any workflow issues that may arise, proposing solutions to keep projects moving forward smoothly.

Qualifications & Experience

• Bachelor's Degree from a recognized institution.
• Minimum 2 - 3 years of experience in agency traffic management or a related field.
• Proven experience in managing workflows and keeping multiple projects on track.
• Strong understanding of the website development lifecycle, from concept to launch.
• Excellent organisational, communication, and time management skills.
• Ability to prioritise effectively, work under pressure, and thrive in a fast-paced environment.
• Proficient in project management tools (e.g., Asana, Trello, Jira) and communication platforms (e.g.,Slack).

Required Skills

·        Project management and collaborative skills

·        Customer Relationship Management

·        Problem-Solving skills and ability to convey sensitive issues or deal with dynamic customers

·        Exceptional time management skills including the ability to handle multiple clients with changing priorities

·        Strong, professional written and verbal communication skills.

·        Strategic content creation and excellent writing skills.

·        Passionate about all things digital, open to change, collaborative, creative idea maker, smart and intellectually curious

Candidate Profile

• Age: 25 – 30 years
• Gender: Open to all qualified candidates

·        The incumbent in this job is expected to assist Brand2D in achieving its vision and mission. Customer focus, company service, and a willingness to assist as needed are expectations for all employees.

How to Apply

Interested candidates who meet the above requirements and are available to commence employment on 1st July 2026 should send their CV and cover letter to:

recruitment@nelleon.co.ke

Subject Line: Application – Agency Projects Manager

Only shortlisted candidates will be contacted.