CREDIT CONTROL OFFICER

Requirements and Qualifications

• Diploma or Degree in Accounting, Finance, Business Administration, or a related field.
• Previous experience in credit control, debt collection, accounts receivable, or a similar role is an advantage.
• Good understanding of basic accounting principles.
• Excellent communication and negotiation skills.
• Strong attention to detail and accuracy.
• Good computer skills, especially Microsoft Excel.
• Ability to follow up professionally and consistently on outstanding payments.
• Honest, organized, and dependable.
• Ability to work under pressure and meet collection targets.Salary

  KES 18,000 – 20,000 per month

  Location

  Muthaiga, Nairobi

  Key Responsibilities
  • Monitor customer accounts and outstanding balances.
  • Follow up with customers regarding overdue payments.
  • Make calls and send reminders to customers with outstanding balances.
  • Maintain accurate records of payments and outstanding debts.
  • Reconcile customer accounts and identify discrepancies.
  • Prepare regular credit control and collection reports.
  • Ensure timely allocation and recording of customer payments.
  • Work closely with the accounts and sales teams to resolve payment issues.
  • Maintain good relationships with customers while following up on outstanding debts.
  • Escalate long-overdue accounts to management when necessary.
  • Ensure company credit control procedures are followed.