Debt Collection and Recovery Manager
Bidii Credit
Yesterday
Job descriptions & requirements
ABOUT THE COMPANY
Bidii Credit Limited is Kenya’s premier SME and Consumer lender. Bidii is Swahili word meaning ‘Hardworking’ or ‘Enterprising’.
Just like our name we believe in the hardworking and enterprising nature of our people. We provide affordable credit and advisory services to thousands of small business owners and farmers across Kenya to help them maximize their returns. We give more than money. We take time to understand their needs and we develop a lasting relationship with them on their journey. Because we know that their success is fully intertwined with ours!
JOB SUMMARY
QualificationsBachelors degree or diploma in business, Accounts, Finance or related field.Professional Credit or Debt recovery qualifications a plus.Minimum of five (5) years practical experience with proven result-oriented track record in recoveries/credit.Sound knowledge of the microfinance principles.Honest and with high integrity
RESPONSIBILITIES
Coordinate collections and recovery Initiatives, performance improvement plans and alternative Recovery measures for complicated cases.Monitor and manage the credit portfolio through collections plans and procedures as outlined in the company credit policy and guidelines.Conduct a systematic site visit schedule on collateral and Businesses to ascertain existence and condition, delivery of demand notices and follow up on recovery.Support capacity building of Branches through continuous training, assessment and guidance on recovery practices to improve the quality of the loan book.Attend to customer queries/complaints with utmost care/service, review repayment problems and recommend way forward.Recommend Non performing and write off loan facilities to external stakeholders such as auctioneers.Provide accurate and timely reports highlighting portfolio performance/movement and high-risk loan accounts with recommendations for execution.
REQUIRED SKILLS
Credit handling, Sales strategy, Customer service, Private credit (individuals), Payment collection, Reporting, Risk management
REQUIRED EDUCATION
Bachelor's degree
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