HEAD OF CREDIT AND RISK
Job summary
Your primary responsibility is to assess and manage the credit risk associated with lending money to individuals, businesses, or other entities.
Job descriptions & requirements
Key Duties and Responsibilities
1. Credit Approval & Lending Oversight
➢ Review, analyze, and approve or decline all credit applications submitted by branch offices in accordance with the Company's Credit Policy and Lending Matrix.
➢ Conduct comprehensive assessments of borrowers' financial capacity, repayment ability, collateral adequacy, and overall creditworthiness.
➢ Ensure all required documentation is complete, authentic, and compliant before loan disbursement.
➢ Decline loan applications that fall outside the Company's risk appetite and provide documented reasons and recommendations where applicable.
➢ Exercise sound credit judgment while balancing portfolio growth with prudent risk management.
2. Enterprise Risk Management
➢ Develop, implement, and continuously improve the Company's Credit Risk Management Framework.
➢ Identify, assess, monitor, and mitigate credit, operational, collateral, fraud, and portfolio risks across the organization.
➢ Recommend risk mitigation strategies to Management and ensure effective implementation.
➢ Establish risk tolerance levels and monitor adherence across all branches.
3. Credit Policy & Governance
➢ Develop, review, and recommend improvements to credit policies, lending procedures, and risk management guidelines.
➢ Ensure consistent application of credit policies throughout all branches.
➢ Review and update the Company's Lending Matrix periodically to reflect market conditions and portfolio performance.
➢ Recommend policy amendments based on emerging risks and business needs.
4. Portfolio Quality Management
➢ Monitor the overall quality and performance of the Company's loan portfolio.
➢ Analyze portfolio trends, delinquency ratios, non-performing loans (NPLs), concentration risks, and portfolio exposures.
➢ Recommend corrective measures to improve portfolio quality and reduce default rates.
➢ Produce regular portfolio risk reports for Executive Management.
5. Collateral & Security Management
➢ Oversee verification, perfection, and custody of all loan securities.
➢ Conduct periodic audits and verification of vehicle logbooks and other collateral to ensure authenticity, legal compliance, and proper documentation.
➢ Ensure collateral values remain adequate throughout the loan lifecycle.
➢ Recommend additional security where risk exposure requires enhancement.
6. Branch Credit Oversight
➢ Provide technical guidance and support to Branch Credit Officers and Lending Teams.
➢ Review branch lending practices to ensure compliance with Company standards.
➢ Identify inconsistencies in branch credit assessments and recommend corrective actions.
➢ Conduct periodic branch credit audits and compliance reviews.
7. Risk Analytics & Reporting
➢ Prepare comprehensive monthly, quarterly, and annual credit risk reports for Senior Management and the Board.
➢ Analyze portfolio performance, approval trends, rejection rates, exposure concentrations, and emerging risks.
➢ Provide data-driven recommendations to strengthen credit quality and improve lending decisions.
➢ Develop Key Risk Indicators (KRIs) and monitor adherence across the business.
8. Compliance & Regulatory Oversight
➢ Ensure all lending activities comply with internal policies, applicable laws, regulatory requirements, and industry best practices.
➢ Monitor changes in financial regulations and recommend operational adjustments where necessary.
➢ Support internal and external audits relating to the credit function.
9. Fraud Prevention & Operational Risk
➢ Identify potential fraud indicators within loan applications and collateral documentation.
➢ Strengthen internal controls to minimize operational and financial losses.
➢ Investigate suspicious lending transactions and recommend appropriate action.
10. Process Improvement & Strategic Advisory
➢ Continuously evaluate the effectiveness of the Company's credit approval process.
➢ Recommend innovative approaches, automation opportunities, and process enhancements that improve turnaround times while maintaining strong risk controls.
➢ Advise Executive Management on credit strategy, portfolio diversification, and emerging market risks.
➢ Participate in strategic planning by providing insights into risk trends affecting business growth.
11. Leadership & Team Development
➢ Lead, mentor, and develop the Credit & Risk team.
➢ Build a high-performance culture focused on accountability, sound credit judgment, and continuous learning.
➢ Conduct regular training on credit policy, risk assessment methodologies, fraud detection, and regulatory compliance.
➢ Evaluate staff performance and identify development opportunities.
12. Stakeholder Collaboration
➢ Work closely with Branch Managers, Operations, Legal, Finance, Recovery, and Senior Management to ensure effective risk management across the organization.
➢ Support the Collections and Recovery teams by providing risk insights on delinquent accounts.
➢ Participate in Credit Committee meetings and provide expert recommendations on complex lending decisions.
* Minimum of 5years' experience in credit, risk management, working in microfinance
* Proven experience in credit appraisal, portfolio management, enterprise risk management, and policy development.
* Strong understanding of secured lending, particularly vehicle logbook lending and collateral management.
* Demonstrated experience managing loan portfolios and reducing credit losses and non-performing loans.
* Sound knowledge of regulatory and compliance requirements governing financial institutions and lending operations.
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