Manager Group Card Accounts
Job descriptions & requirements
ABOUT THE COMPANY
KCB Bank Group is East and Central Africa’s oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.
JOB SUMMARY
KEY RESPONSIBILITIESEnsure that Card Suspense Accounts and settlements are done within the stipulated timelines.Manage charge backs, merchant payments, card holder payments and exceptions.Monitor the aging balances to ensure timely exception management within defined TATs, resolution as per bank processes, clearance, and full compliance with policies and regulatory standards.Responsible for the management of intercompany card accounts (KCB Group), the Nostros -that is for the group, international card schemes and local switches.Manage Card operations related projects to keep up with changes in card business and regulatory changes for KCB Kenya and the Group.Provide detailed analysis (MIS) and commentary of suspense and compliance reports, including root cause identification and corrective actions.Provide leadership, coaching, and stakeholder engagement to drive team performance and alignment with business and operational goals.Academic & ProfessionalEducation Bachelor's Degree Any RQProfessional Qualifications CPA Part 2 RQ Master's Degree Business Related AA ExperienceTotal Minimum No of Years Experience Required 4 Years Detail Minimum No of Years Need Type[1]Banking Operations 4 ESReconciliation/ Management of suspense Accounts 4 ESCard Business/ Card Operations 2 ESAudit & Risk Awareness 3 DEData Analysis & Presentation of Management Reports 3 ESPeople Management 4 ESStakeholder Management 4 ES
REQUIRED SKILLS
Accounting, Credit handling, Reporting, Business strategy
REQUIRED EDUCATION
Bachelor's degree
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