Community Associate
International Workplace Group (IWG) Plc
Yesterday
Job descriptions & requirements
ABOUT THE COMPANY
International Workplace Group (IWG) Plc, formerly Regus, is the global operator of leading workspace providers. These include Regus, Spaces, No18, Basepoint, Open Office and Signature by Regus. Our companies help more than 2.5 million people and their businesses to work more productively right across the planet.
We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services.We started by pioneering flexible working over 30 years ago and have continued to lead the market ever since. We are leading the way by redefining the whole workplace industry. It is not just about physical space. It is about providing an entire ecosystem that supports business on global level and highly localised businesses too.
JOB SUMMARY
What you’ll need…Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and customers. We offer a comprehensive induction and lots of training so we will consider people from a range of backgrounds such as Retail, Hospitality the creative arts…anywhere where the customer is at the heart of the business. Leadership - You’ll be working in a small team of between 2-5 people (depending on the size of your centre) so you should have experience of working independently. Leaders at IWG are inspiring, caring and nurturing to ensure their people feel motivated to deliver world class customer service, every single day. If you join us, you’ll be developing your career from day one!Tech - We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office. We will teach you the rest. Problem Solving – No two days will be the same, each one will throw up new challenges for you to overcome. Problem solving is important, you will be thinking on your feet, ensuring your centre always run smoothly.
RESPONSIBILITIES
REQUIRED SKILLS
Operative planning, Customer service, Problem solving, Collaboration, Operative management
REQUIRED EDUCATION
Diploma, Associate's degree
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